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"Fantastic service; all staff very friendly and helpful. Room was clean and comfortable. Rather hot at times; would be better if window could be opened more and extractor fan would help in bathroom. Breakfast was very good. Free parking is a bonus. "

"Great stay. A little warm in communal areas as no aircon. But nice hotel "

" It was nice, pool was great "

"The Queen Hotel, is excellent, the staff are very friendly, helpful and polite. "

"For a hotel, the cost was really low. I even got upgraded to a deluxe suite! A great place to spend a few days in Liverpool."

"Superb hotel"

"stayed at the crown plaza once before this time was no different lovely staff food great very comfortable hotel i can reccomend your hotel"

"We stayed here to celebrate our wedding anniversary. I had booked a superior king bedroom but they had upgraded us to a suite which was so special, there was a card in the room congratulating us on our 16th anniversary. Such lovely touches to make the experience truly memorable. The bed was huge, comfortable and clean. The suite was spacious with a great view of the beautiful city of Chester. The breakfast was very tasty from the freshly squeezed orange juice to the home baked pastries. I would recommend the Chester Grosvenor to everyone and anyone, particularly if you are celebrating something and want a memorable experience. Thank you to all the staff for making our stay so enjoyable. "

"Great location, tons of restaurant and coffee shops choices, friendly staff, and clean facilities. Highly recommended."