Cairn Hotel Group, Durham hotels

"Large pleasant hotel. Staff very good and Christmas decorations very nice on the eye. Small room very basic however, absolute steal for the price we paid. Well done!"

"After a long drive from Newquay to Edinburgh, did a stay over in Newcastle, hotel was very affordable, clean, and staff also really friendly, would definitely stay again on future visits "

"Very much enjoyed my stay, was a great value! Thank you so much, everyone was so kind and welcoming!"

"Hotel was fantastic, staff excellent, food brilliant, room lovely, spa great but busy when we went, signage around the hotel was lacking and due to the long winding corridors, it took us a couple of days to work out the most efficient routes between A & B. "

"Great apartment in great house. Everything was comfortable and clean. It had a little kitchenette which we didn't use but it would have been useful for a longer stay. I have marked you down 1 star on Communications as I could find the information regarding check out time on the last day and it was hard to find it online, it said 11am in one place and 12 noon another. I had to go to the Holiday Inn checkout next door and ask them in person. "

"The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,"