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"From the moment we arrived, the front desk staff made us feel incredibly welcome. They were professional, warm, and always available to assist with any questions or special requests. The concierge team went above and beyond to ensure our family had the best experience, offering fantastic recommendations and making all the arrangements with ease. Their attention to detail and genuine care made a huge difference in our trip. A special mention to the Regency Club staff, who provided impeccable service every day. Their friendly demeanor and personal touches made us feel right at home, and they truly went out of their way to ensure our family was comfortable and well taken care of."

"Good staff "

"Everything is beyond expectations. I travel many countries all over the world. This hotel is super from walk in to walk out. Specially room cleanness, amenities, food and location. Highly recommended. "

"Excellent service! "

"Great place and great service I love it wonderful people very friendly and nice Thank you so much for making me feel home,"

"The hotel staff are incredibly friendly and respectful. Their warm and attentive service always makes me feel right at home."

"Simply an amazing stay for our honeymoon. Extremely welcoming, attentive and friendly staff. The property, ambience and amenities are outstanding, and the food was great both in quality and variety/options. We stayed for one night only, as we had a 24h stopover in Addis. We definitely would want to come back!"

"Hotwater went out a couple of times. Bedroom furniture is old and in disrepair. The staff is very friendly and helpfull."

"Would have liked to get shuttle from the airport but don’t know how tonarrange it."