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"Very good service, Room is clean"

"People should know it’s pretty remote. Not a lot of restaurants, or at least restaurants that are open. Beautiful view though! Good staff. "

"Great sunset view and excellent dinner and breakfast buffets. "

"Beautiful location on the coast. An authentic ryokan onsen experience with comfortable futons. Hostess and staff gracious. Meals extensive. We highly recommend. "

"The safest country on planet earth, with affordable cost of of living."

"Very friendly staff - nice dinner and breakfast"

"Friendly staff and great location, with many complimentary offers !"

"I stayed in a 'comfort twin' room for 4 nights and really liked this hotel. The room was a good size and I had a lovely view of the mountains to the north. It's probably been a while since this hotel has been refurbished but the public areas were comfortable. There are a number of vending machines, an ice machine and you can get free hot drinks from a machine in the lobby. The staff were friendly and arranged the forwarding of my luggage with Yamato. Breakfast was a self service buffet with a reasonable selection of hot and cold dishes, including some pastries. It's the first time that I've stayed anywhere that has a machine that dispenses rice. I travelled by public transport and the hotel is very conveniently located opposite the train station and just round the corner from the bus station. On the corner opposite the hotel is a seicomart (Hokkaido chain of combini like 7Eleven and Lawsons). I'd very happily stay here again if I return to Shari."

"A lovely couple run this hotel....so thoughtful and helpful ...lovely location on the edge of town and overlooking the harbour.if I visit Utoro again I wouldn't hesitate to return this hotel. Marvellous "