See all properties

Shiretoko Daiichi Hotel

3.5 star property
Family-friendly hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Shiretoko Daiichi Hotel

Enjoy the ocean view from the comfort of this room, featuring a large window, wicker rocking chairs, and a small table.
Enjoy a peaceful view of the surrounding countryside from this room's large window.
Enjoy a refreshing drink at our bar, featuring a selection of juices and sodas.
Enjoy city views from the large windows, featuring two single beds and a flat-screen TV.
Enter through a grand entrance with a clear view of the interior, framed by two large columns.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
The current price is S$421
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 54 of 54 rooms

View all photos for Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing

1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 52 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Twin

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 68 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing

1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 52 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor

1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 60 sq m
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View

1 bedroom, in-room safe, desk, free WiFi

Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing

1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Bed Room

1 bedroom, in-room safe, desk, free WiFi

Double Bed Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, in-room safe, desk, free WiFi

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 33 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

View all photos for Japanese Style Twin Room, Non Smoking, West Wing

1 bedroom, in-room safe, desk, free WiFi

Japanese Style Twin Room, Non Smoking, West Wing

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 36 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Twin Room, Non Smoking, Shizen Wing, No view

1 bedroom, in-room safe, desk, free WiFi

Japanese Style Twin Room, Non Smoking, Shizen Wing, No view

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 36 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Corner Deluxe

1 bedroom, in-room safe, desk, free WiFi

Corner Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 57 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Japanese Western Style Family Room, Non Smoking, West Wing

1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Family Room, Non Smoking, West Wing

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 75 sq m
  • Sea view
  • Sleeps 7
  • 2 Single Beds and 5 Single Futons

View all photos for Universal Room with Care Bed

1 bedroom, in-room safe, desk, free WiFi

Universal Room with Care Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, West Wing, Panoramic View

1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, West Wing, Panoramic View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Style Room, Non Smoking, West Wing

1 bedroom, in-room safe, desk, free WiFi

Japanese Style Room, Non Smoking, West Wing

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room, Non Smoking, Shizen Wing

1 bedroom, in-room safe, desk, free WiFi

Japanese Style Room, Non Smoking, Shizen Wing

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Futons

View all photos for Run of House

1 bedroom, in-room safe, desk, free WiFi

Run of House

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
  • 32 sq m
  • Sleeps 4
  • 4 Single Futons

Superior Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Superior Japanese-style - Non-Smoking

  • Sleeps 3

Superior Japanese-Western mixed - Non-Smoking

  • Sleeps 6

Standard Beds Japanese-style

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Japanese-Western mixed

  • Sleeps 7

Superior Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Superior Twin - Non-Smoking

  • Sleeps 4

Economy Twin - Non-Smoking

  • Sleeps 2

Regular Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Deluxe Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Superior Twin - Non-Smoking

  • Sleeps 4

Standard Single

  • Sleeps 1

Regular Twin - Non-Smoking

  • Sleeps 2

Regular Japanese-style - Non-Smoking

  • Sleeps 4

Twin

  • Sleeps 2

View all photos for Japanese Twin Room(Shizen Wing)

1 bedroom, in-room safe, desk, free WiFi

Japanese Twin Room(Shizen Wing)

  • Sleeps 2
  • 2 Single Beds

Japanese Western Corner Room(Shizen Wing)

  • Sleeps 4
  • 2 Single Beds and 3 Single Futons

Japanese Twin(West Wing)

  • Sleeps 2
  • 2 Single Beds

View all photos for Western Twin Room(East Wing)

1 bedroom, in-room safe, desk, free WiFi

Western Twin Room(East Wing)

  • Sleeps 2
  • 2 Single Beds

Japanese Western Room E Type(West Wing)

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Japanese Room(West Wing)

  • Sleeps 4
  • 4 Single Futons

View all photos for Corner Deluxe(East Wing)

1 bedroom, in-room safe, desk, free WiFi

Corner Deluxe(East Wing)

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

Japanese Room(Shizen Wing)

  • Sleeps 3
  • 3 Single Futons

View all photos for Western Double(East Wing)

1 bedroom, in-room safe, desk, free WiFi

Western Double(East Wing)

  • Sleeps 2
  • 1 Double Bed

Japanese Western Room Type B(Shizen Wing)

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Universal Room

Bathroom

Universal Room

  • Sleeps 2
  • 2 Single Beds

Japanese Western Room C Type(West Wing)

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Western Deluxe Twin With Sofa-bed(East Wing)

1 bedroom, in-room safe, desk, free WiFi

Western Deluxe Twin With Sofa-bed(East Wing)

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

Japanese Western Room Type A(Shizen Wing)

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Japanese Western Room D Type(West Wing)

  • Sleeps 7
  • 2 Single Beds and 5 Single Futons

View all photos for Japanese Room (East Wing)

Food and drink

Japanese Room (East Wing)

  • Sleeps 4
  • 4 Single Futons

Japanese Style Twin Room, Non Smoking, Shizen Wing, No View

  • Sleeps 2
  • 2 Single Futons

View all photos for Superior, Japanese-Western Mixed With Bath, Ocean View

1 bedroom, in-room safe, desk, free WiFi

Superior, Japanese-Western Mixed With Bath, Ocean View

  • Sleeps 5
  • 2 Single Beds

Twin Room With Disable-Access-Non-Smoking-East Building

  • Sleeps 2
  • 2 Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
306 Utorokagawa, Sharicho, Shari, Hokkaido, 099-4351

What's nearby

  • Utoro Onsen - 1 min walk - 0.0 km
  • Oronko Rock - 17 min walk - 1.5 km
  • Shiretoko National Park - 3 min drive - 2.5 km
  • Shiretoko National Park Nature Center - 5 min drive - 5.2 km
  • Frepe Waterfall - 8 min drive - 4.9 km

Getting around

  • Nakashibetsu (SHB-Nemuro - Nakashibetsu) - 88 min drive

Restaurants

  • ‪知床テラス ダイニング 波音 - ‬16 min walk
  • マルスコイ
  • ‪Cafe Bar Music GVO - ‬2 min drive
  • ‪知床海岸食堂 - ‬3 min drive
  • ‪麺座 ウトロ店 - ‬15 min walk

About this property

Shiretoko Daiichi Hotel

Family-friendly hotel
You can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe and an arcade/games room at Shiretoko Daiichi Hotel. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A children's pool with a waterslide
  • Free self-parking
  • Hot springs on-site, an electric car charging station and a gift shop
  • A vending machine, karaoke and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 209 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • LCD TVs with satellite channels
  • Fridges, daily housekeeping and desks

Languages

Japanese

Similar properties

Relax in this stylish living room with a large flat-screen TV, comfortable sofa, and armchair.

Kiki Shiretoko Natural Resort

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 178 reviews
The price is S$473
30 Jul - 31 Jul
Kiki Shiretoko Natural Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot springs
  • Karaoke
  • Library
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booking half-board rates and requiring dinner at the hotel must arrive prior to 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Shiretoko Daiichi Hotel Shari
Shiretoko Daiichi Hotel
Shiretoko Daiichi Shari
Shiretoko Daiichi
Shiretoko Daiichi Hotel Shari-Gun, Japan - Hokkaido
Shiretoko Daiichi Hotel Hotel
Shiretoko Daiichi Hotel Shari
Shiretoko Daiichi Hotel Hotel Shari

Frequently asked questions

Does Shiretoko Daiichi Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Shiretoko Daiichi Hotel?

As of 16 Jul, 2025, prices found for a 1-night stay for 2 adults at Shiretoko Daiichi Hotel on 21 Jul, 2025 start from S$420.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shiretoko Daiichi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shiretoko Daiichi Hotel?

Self-parking is free at this property.

What time is check-in at Shiretoko Daiichi Hotel?

Check-in start time: 3 PM; check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Shiretoko Daiichi Hotel?

Checkout is at 10 AM.

Where is Shiretoko Daiichi Hotel located?

This family-friendly Shari hotel is within 1 mi (2 km) of Utoro Onsen and Oronko Rock. Shiretoko National Park is 1.9 mi (3 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Shiretoko Daiichi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 392 reviews
Rating 8 - Good. 126 out of 392 reviews
Rating 6 - Okay. 39 out of 392 reviews
Rating 4 - Poor. 10 out of 392 reviews
Rating 2 - Terrible. 2 out of 392 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel. Was slight problem checking in but the front staff fixed it immediately! Room was perfect and all meals were fantastic. Amazing service.
Stayed 1 night in May 2025

8/10 Good

Ee Min

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in Japanese Western Style Room with Japanese Futon and the room is BIG~ Hotel room furnishing is on the older end but overall the room was comfortable. Onsen was great too. Hotel can be a little inconvenient for travellers without a car. For those driving, there is ample parking available both in front and behind the hotel. Hotel staff was friendly and helpful. Recommended stay when in Utoro, Shiretoko!
Stayed 2 nights in Jun 2025

6/10 Okay

jacinta

Disliked: Staff & service
This is the first time we have booked a Japanese hotel, but the service under average. Most of the staff are not Japanese, so they do not care about the service This hotel is suitable for your group, not for individual bookings. The good things about the hotel, the dinner is good. But we don't try the breakfast because they close early at 8.30 am
Stayed 2 nights in May 2025

8/10 Good

Wen Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is nice place to stay

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Property close to scenic area
Stayed 2 nights in Oct 2024

10/10 Excellent

yi

Liked: Cleanliness, staff & service, property conditions & facilities
The safest country on planet earth, with affordable cost of of living.
Stayed 2 nights in Oct 2024

8/10 Good

Ka Chun Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very big and good view room.
Stayed 1 night in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Good spread of buffet items. Lovely sea view and hospitable staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

ok s.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and staff. Good shuttle service and front lobby service.
Stayed 3 nights in May 2024

10/10 Excellent

Yasuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel. Food is very good!!
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view!
Stayed 2 nights in May 2024

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still I think this hotel is the best hotel in Shari It’s worth every Penny you spend. Hotel staff are extremely kind
Stayed 2 nights in Sep 2023

10/10 Excellent

Wen Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hot spring area view is very good, you can see the lake. it is very beautiful
Stayed 1 night in Apr 2023

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has humongous food options . The dinner and break fast options are amazing . Had stomach full of variety foods
Stayed 1 night in Aug 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
A huge but clean and well maintained property. The dinner and breakfast buffets were well stocked with varieties, quantities and quality to please most palates. The onsen is big and the outdoor pool offers a panoramic sea view. The view of the sunset is especially mesmerizing. Don’t miss it.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ka Chun Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room and high cost oruce ratio.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Dinning should be improved

Dinner is unpleasant as its fair quality of food and the smell of the restaurant was oily.
Stayed 4 nights in Jun 2023

8/10 Good

Alice

Liked: Staff & service, property conditions & facilities
The room cleaning team did not change the yukata used by the previous guest. I found tissue paper in the inside pocket. It was disgusting.
Stayed 4 nights in May 2024

6/10 Okay

Susan

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beautiful location, very large hotel , large room, huge windows with amazing view. I did not eat at the restaurant but used the large hot springs and enjoyed the many pools. The problem is that the hotel smells bad with musty carpets, elevators smell like smoke , the room carpet was very old and stained and the toilet room smelled horrible. The hotel is in desperate need of renovations and new carpets. It is so huge that it feels uncomfortable and unwelcoming.
Stayed 2 nights in Aug 2023

8/10 Good

Claudine

Liked: Staff & service
Disliked: Property conditions & facilities
We especially would like to thank the front reception staff by the name of Lee. Lee-san has been a great help to us and she has made our check in at the hotel extremely easy and smooth. Thanks for sharing with us some of the valuable information about the national park which have save us some time and hassle. She is definitely a keeper. Shiretoko Daiichi hotel, if you see this, please compliment her on our behalf. She has somewhat made our stay at the hotel even more pleasant. ◡̎
Stayed 1 night in Mar 2023

6/10 Okay

chung hei kenneth

Disliked: Staff & service
ok
Stayed 1 night in Jun 2023

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
The room size is generous. However, if you book in winter and the weather is not good, especially windy days, and your room is facing the ocean, the sound/noise of waves and tides are too penetrating. Breakfast and dinner are buffet style with generous spread. However, I feel the heating is not good and the food are mostly not warm, especially for dinner. The location is on a small hill/slope and not very convenient to walk around. It’s better to come with self-driving/car. The town is small.
Stayed 1 night in Jan 2023

4/10 Poor

Hui

Disliked: Cleanliness, staff & service
Please don’t stay here if you are foreigner and no car. The front desk staff just excused she can’t speak English then throw me the QR code to read by myself. I have been to many onsen hotels in Japan. The service in Shiretoko Daiichi is not comparable to the others. I can say it is the worst onsen hotel. The plates are sooo dirty at restaurant. I can’t believe it’s in Japan! The staff never greet me when they see me. Only plus point is the room is big. But they gave me a very noisy room which is next to onsen. I couldn’t sleep well cos I can hear people walk pass my room.
Stayed 3 nights in Aug 2024

4/10 Poor

Maria

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room is spacious, bright and clean. However, the private onsen is old and rusty. The sink, faucet, metal handle bars and anything metal around the onsen is corroding pretty badly. I turned the faucet handle on the faucet and my hand smelled like rust even after washing it. There is also rust on the tile floor. The private onsen needs full renovation and shouldn't be used by anyone in these conditions.
Stayed 4 nights in Feb 2023

10/10 Excellent

Jawon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent experience

The hotel upgraded me to a family room which offers panorama view to the Sea of Okhotsk, as well as super nice bathroom and super spacious living area. Everything was great so can't really say anything bad about the room. The public bath facility also offers wonderful experience and you can actually use the external bath to feel the cool air from outside. The dinner and breakfast offered the better selection than another fancy hotel in the same town in my opinion, of course your preference may vary. The dinner was particularly excellent with many many unique choices available. I strongly suggest you to include the dinner buffet in your booking if available. The breakfast also offers more variety than another hotel in the town, too. Very kind and helpful staff while the facility itself may look a bit outdated, but clearly super well maintained for clean services. Overall, if you have choices and choose to stay this place, you are making an excellent choice.
Stayed 1 night in Sep 2023