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"Krystal Grand was very clean with workers always working to maintain cleanliness. So friendly and helpful even with language difference. It can get very loud with activities and music. The food was adequate but not exceptional. Most appreciated was the workers and hospitality! Pools were great, both family pool and adult pool with ocean views! The beach was safe and accessible! Highly recommend for an all inclusive resort!"

"it was amazing trip and excellent experience, the Hotel was really great and clean, the service was amazing, the Rooms was 10/10. "

"The gardens and grounds were immaculately kept, the staff were friendly and service was prompt. The rooms are some of the nicest we’ve stayed in. Balcony view of sunsets was spectacular. Plenty of dining options and the cappuccino cafe was a great on-site perk. The larger quiet pool was peaceful and pristine. Always free loungers at the beach and pools in July. Beach had brown sugar sand, nice water and waves. Some vendors will approach but leave you alone if you say no thanks. Fabulous massages available on the beach (not connected with Riu). I can’t comment on the Riu spa or gym as I didn't use them. Live music in the lobby was nice. Sports bar was good with excellent entrees. A la carte dining varied from excellent to very good. Buffet had theme nights and many times we found their meat and fish options to be some of the best we’ve had on a buffet ever. For those with gluten restrictions the buffet had a gluten free station and most of their items in the other stations had the allergy symbols posted for wheat, fish, peanut, egg, dairy etc The Riu app shows the a la carte restaurants and menu items can be filtered by allergy. I had zero issues with cross contamination during my stay. "

"We had an excellent stay, the staff is very attentive, they went an extra mile always. Great for families with kids. "

"Exelente servicio! Volvere pronto! Lo aseguro! Gracias y Bendiciones!🙏"

"It was fantastic me and my family. Enjoyed our time. We wish we would of been there longer "

"The people were very nice and helpful all of them "

"Undoubtedly, the best all-inclusive resort in Mexico."

"Everything was excellent. The only inconvenience is the limited parking space. "