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"It was clean"

"We enjoyed 4 days in Kyoto at this amazing hotel located at Kyoto Station. This is a seriously impressive facility with several dining and shopping options within the hotel itself. As it is connected to the main Kyoto Station there are countless additional food and shopping options, as well as the convenience of being at the main station for the city. The staff were very helpful and friendly. The room was continuously restocked with water, coffee, tea, and touletry supplies if needed. The room was fabulous and, as expected, spotlessly clean. You cannot go wrong here if you are looking to stay in central Kyoto and want easy access to just about any shopping or dining experience."

"Nice room and Onsen, not many restaurants immediately around the hotel but within a 10 min walk"

"One of the better hotels I stayed at. Loved the free ice cream and drinks."

"Lovely hotel to stay at. Food is good, but could use more day-to-day variety. Amenities are what make the place, and the concept is lovely. Would recommend for people who like onsen, and a friendly environment."

"Beautiful hotel. Just not within walking distance to all the attractions, like Nishiki Market. We had to Uber a lot."

"Breakfast was awesome. Laundry services were great. Right next to a train station and a convenience store!!!"

"Very close to shopping train and restaurants. Staff very helpful and friendly "

"Great location and excellent hotel. "