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The hotel sits atop Batu hill and which means it is quiet. Secondly, it is very close to downtown area and main road to Malang. The staff was courteous and professional.

Very

This is an excellent hotel. It's still rather new and very well maintained. Rooms are clean and comfortable. All the staff personnel are very polite and helpful. Highly recommended.

Nice clean and courteous staff. Great hospitality!

Even do the property is amazing food was very bad. They need to improve their options. There are not good restaurants around they stay longer is not a good idea

I was on a business trip, my associate suggested this hotel and arranged for a private driver so i really didn't spend much time in the hotel. The staff was friendly, the place clean and the morning buffet is quite good. The room price is good, i used Expedia to book it. This property is next to a couple of malls which was good when my phone charger died, samsung is in the mall. One thing that is probably a problem for most people is the 4 am Muslim prayers blasting across the city. This happens 5 times per day. Otherwise i felt safe in the area.

Odi from the front desk was really friendly, helpful and accommodating. He is an excellent front desk person. Mansur from the restaurant was another excellent employee.

Excellent, newish property, definitely exceeds its 2 star rating