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The staff are super friendly and support you the way you want. Great places for family vacation

Very nice and comfortable hotel with good privacy and service. Many restaurants and facilities are available in the hotel as well. The butler service was very nice, able to answer your enquiry in a short time

We had a good deal on Expedia. The view was excellent and the food was fabulous. We spent two days in this hotel and enjoyed 5star service. Will come at another time if there is opportunity.

Big hotel. No convince store

The hotel is exactly what one would expect from a non-top-tier IHG property, reasonably priced, clean and not noisy. Dining options are kind of limited, the menu at both restaurants is the same every day with very small variation for the breakfast buffet. Air conditioning in the rooms is top notch - no noise at all, air movement is barely noticeable thanks to oversize vents, the temperature is very even throughout the suite - it was super nice to enter the room from the humid heat outside. Bathrooms are large and well-ventilated. Larger, nicer suites with room-size patios are in the building that is not wheelchair accessible - both levels are accessed only by a flight of stairs. The rest of the hotel has elevators and ramps everywhere. Staff always rushes to help. Tiles around the pool need maintenance, some of them wobble too much. If you want to go to town, you'll need a ride. Rides are available, but not from western ride sharing services, and there aren't many dining options within a short walking distance. The hotel is on the shore, but the beach if very small, right in front of the hotel there's a protected coral reef, so swimming is limited to a small sandy area, that is clean and well-maintained. The sand may feel a little rough for bare feet because of tiny bits of seashells, but that is natural; wear flip-flops and you'll enjoy it. You'll find better than average flip-flops in the closet in your room. Most power outlets in the room are UK 3-prong style

This hotel truly feels like the Hawaii of China, peaceful, welcoming, and the perfect place to recharge. I stayed here during a short stopover before my trip back to America, and it was exactly what I needed. The receptionist was especially kind and went out of their way to help me order a taxi, making my transit smooth and stress-free. Thank you for your warm hospitality!

Snorkeling directly on a coral reef was great. The food was way too expensive so very few seemed to eat at the hotel and ordered food in. The breakfast buffet was top notch!

My experience at this Hilton in Haikou was better than I expected. Strongly recommend this hotel to anyone for both business and pleasure.

Nice location