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Mandarin Oriental, Sanya

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Sanya

Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Beach/ocean view
Front of property
Property grounds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is S$301
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 99.2 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Breeze Pavilion, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Ocean Breeze Pavilion, Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Ocean View

Minibar, in-room safe, desk, laptop workspace

Twin Room, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Terrace

Minibar, in-room safe, desk, laptop workspace

Twin Room, Terrace

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, Ocean View (Pool)

View from room

Villa, Ocean View (Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Dining table
  • 150 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Terrace Room King

Minibar, in-room safe, desk, laptop workspace

Terrace Room King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (South China Sea Pool)

Minibar, in-room safe, desk, laptop workspace

Villa (South China Sea Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Dining table
  • 150 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed (Pool Pavillion)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Pool Pavillion)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Pavilion with Plunge Pool

Minibar, in-room safe, desk, laptop workspace

Ocean Front Pavilion with Plunge Pool

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Coral Bay Deluxe Villa

Minibar, in-room safe, desk, laptop workspace

Coral Bay Deluxe Villa

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 150 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite, Garden View

Minibar, in-room safe, desk, laptop workspace

Family Suite, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
12 Yuhai Road, Sanya, Hainan, 572000

What's nearby

  • Dadong Sea - 1 min walk - 0.2 km
  • Dadonghai Beach - 16 min walk - 1.4 km
  • Sanya International Shopping Center - 6 min drive - 4.7 km
  • Phoenix Island Sanya - 7 min drive - 5.7 km
  • Luhuitou Park - 8 min drive - 5.6 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive

Restaurants

  • ‪Mee& Mian - ‬15 min drive
  • ‪兰州拉面 - ‬7 min drive
  • ‪Maan Coffee - ‬8 min drive
  • ‪南国天府 - ‬9 min drive
  • ‪舒欣茶艺吧 - ‬8 min drive

About this property

Mandarin Oriental, Sanya

Luxury family-friendly hotel located in Jiyang District
An adjacent golf course, a swim-up bar and a beach bar are just a few of the amenities provided at Mandarin Oriental, Sanya. With a private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a manicure/pedicure and a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball, sailing and snorkelling. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • Express check-out, express check-in and babysitting (surcharge)
Room features
All 278 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with satellite channels and DVD players
  • Balconies or patios, wardrobes/cupboards and daily housekeeping

Languages

Chinese (Mandarin), English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 253 per person
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Fresh Restaurant
  • Pavilion Restaurant
  • Yi Yang Restaurant

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 6 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 1200, per pet, per stay, plus a deposit of CNY 5000 per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 620.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 253 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Pet deposit: CNY 5000 per stay
  • Pet fee: CNY 1200 per pet, per stay
  • Rollaway bed fee: CNY 620.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Hotel Sanya
Mandarin Oriental Sanya
Sanya Mandarin Oriental
Mandarin Oriental, Sanya Hainan
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Sanya Hotel
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hotel
Mandarin Oriental, Sanya Sanya
Mandarin Oriental, Sanya Hotel Sanya

Frequently asked questions

Does Mandarin Oriental, Sanya have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Mandarin Oriental, Sanya?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Sanya on 24 Nov,2024 start from S$300.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Sanya pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CNY 5000 per stay and a fee of CNY 1200 per pet, per stay.

How much is parking at Mandarin Oriental, Sanya?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental, Sanya?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mandarin Oriental, Sanya?

Checkout is at noon.

Does Mandarin Oriental, Sanya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.

Where is Mandarin Oriental, Sanya located?

Located in Jiyang District, this beachfront hotel is in the city centre and within 1 mi (2 km) of Dadong Sea and Dadonghai Beach. Luhuitou Park and Sanya International Shopping Center are also within 3 miles (5 km).

Mandarin Oriental, Sanya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 86 reviews" "
Rating 8 - Good. 18 out of 86 reviews" "
Rating 6 - Okay. 4 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

wen

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, friendly
Stayed 6 nights in Nov 2024

10/10 Excellent

Frank, Pasadena

Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanya Mandarin stay
2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!
Stayed 4 nights in Oct 2021

10/10 Excellent

MA GUADALUPE

Stayed 2 nights in Jun 2021

10/10 Excellent

Lars

Stayed 5 nights in May 2020

10/10 Excellent

Jae Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place
Very accomodative and relax environment overall
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Please Bring Back Foreign Service Professionals
This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.
Stayed 1 night in Oct 2018

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plesant stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

A, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Architecture - Rocky Beach
Great choice for rest & relaxation. Secluded & private. Good selection of food & wine. Service is awesome. Not enough beach chairs on sand for hotel of this size. Also, beach is very rocky compared to rest of Sanya.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip-top service and excellent location.
The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up there with the best
Very impressed by this hotel. Almost perfection. Service is first class although English language is not widely spoken. Spa, breakfast, Executive lounge, Fresh Restaurant and kids club all very high standard. Only slight disappointment is lack of really sandy beach. Thank you so much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and grounds
Loved the setting and the grounds. Nice room. Rocky beach though. Great service. Food is expensive. Overall great experience.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Worst resort experience ever!
Highly disappointing! The beach is of low quality and tiny in size. It was unbelievable that a 5star hotel of this price range would charge daily rates for the wifi. Their BBQ menu was a joke, over-priced, minimum choice, low quality. Eating out was a far better option than eating at the hotel, which was almost 10 times less. The only good thing about this hotel is the level of privacy you get. No crowds, no noise, no kids,...probably because most rooms were vacant. In short, it was the worst resort experience we've ever had. Not recommendable!

10/10 Excellent

Rosa, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best choice you can make!
Amazing!

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, will definitely stay there next time in town. Received a complimentary upgrade upon check in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel, beautiful beach, great service
The hotel is a little away from the main part of the city which makes it much more relaxing and quiet (yet if one wants to go to the city it not far and it is easy to get a cab). The beach is beautiful and the spa is fantastic. The overall service was also really good as well as the food, we really enjoyed our stay at Sanya.

10/10 Excellent

CrayolaLife, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Exceeded Expectation – Seriously Top Quality
I travel a lot, often to places places like Bora Bora, Maldives, Phuket, Bali, Caribbean, Hawaii, etc. The Mandarin Oriental in Sanya really exceeded my expectation. The interior is robust and private, of very high grade. The staff are trained very well (especially in context of China PRC standards). The restaurant called Fresh is on the beach and I now see that it is appropriately named on the best restaurants in China. The noodle restaurant is also marvelous. My expectations tend to be quite high – this hotel was pretty much perfect. The beach itself is not the best but the resort is awesome. Also, the concierge could use some work, as for the wifi connection in the rooms. But other than these items, this hotel is really at the highest end and I highly recommend. – CrayolaLife from Hong Kong