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"I didn't like the room didn't have windows but I think it's common in Hanoi. Also sound proof is not good. Staffs were nice overall."

"Excellent hotel with lots of attention to detail. "

"This hotel is a great value and perfect location in Hanoi! The staff was incredible and always aiming to please. Rooms are comfortable, clean, and spacious.It's a fairly new hotel in a great location....we could walk everywhere. The beds were a little bit hard for my liking but it didn't stop me from having a great night's sleep. There was a minor conflict with our booking, as the previous person in our room decided to have a late check-out. The manager was extra-accomodating offering us discounts or accomodation at the sister hotels to make up for our inconvenience. The manager ensured we were well taken care of and what could have been a huge annoyance was handled professionally with above-and-beyond service! I highly recommend staying here for those who are looking for good value and top-quality service. I would definitely stay here again! "

"Staff were really kind and helpful. Breakfast was always tasty too with a range of eggs to your heart's content. The kingsize bed was super comfortable, it felt like sleeping in a cosy marshmallow. Location was ideal! 2 minutes walk to popular places such as night market and train street was only 15 mins away. Would definitely come back here"

"Lovely stay at this property. Worth paying a little extra to stay in the french quarter. Within walking distance to a lot of shops and food."

"We loved our stay at the Lotus Boutique Hotel. Our room was really nice and has a small balcony. The breakfast is very good (served in the building next to the hotel) and the staff is amazing. They are always helpfull and smiling!"

"Some of the best service of any hotel in the world. Very easy communication for English speakers. Outstanding private guide recommendations. Wonderful bed and pillows. Excellent spa and buffet breakfast. I’m pretty well traveled and highly recommend this hotel."

"11/10 customer service. Best service in any hotel during our Vietnam trip, even though the other 3 hotels we stayed in were 5 stars. Manager Fiona is very responsive and accommodating in helping us plan our stay. "

"We just spent four wonderful nights at thr Solaria Hotel in Hanoi. It was a great stay with our two young boys. The inter-connecting option worked really well in terms of space. The breakfast was lovely also. The thing we enjoyed most was the staff. Everyone was so friendly and welcoming, this was a real standout for us."