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"Great location. Very helpful staff. "

"Great location, helpful staff"

"Superb in every way. Great staff, great room and designed very well. "

"Clean, high end, fun"

"Excellent hotel, very smart and classy, the staff were fantastic and go over and beyond customer service. The area is well situated for the old town which the best part of Bilbao to stay, with easy access to plenty of great restaurants, bars and eateries. Transport links are also very good with trams on the doorstep and bus/train stations within a five minute walk. All in all an excellent hotel and stay. Mark room 14 "

"The staff was awesome especially Suzana and jorge and our housekeeper they made our stays "

"Very close to everything all walkable.Underground parking convenient.Breakfast was adequate. Rooms were a little small, not much storage, especially for 2 large suitcases, which had to stay on floor and we had to walk over them to get to door. I’m not keen on open plan bathrooms which this had, but we knew that when booking."

"Just needed one night for an early flight out. Great, friendly staff and wonderful breakfast to send us off right!"

"Reception staff including jixte and Davud were v helpful "