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"overall the hotal is clean and we have a nice sleep at night"

"The 5 stars is based on the Expedia value and I arrived after dark. With current exchange I paid $46usd for a standard double room. The property has blemishes but it was a tremendous value (even before exchange). My experience was one night and I didn't soak in the public bath. But the residents appeared to enjoy it. I would definitely look at this property again if I'm in Nagahama."

"Near Station and food shop"

"Incredible stay! The ryokan experience was unforgettable – a memory for life. The staff was knowledgeable and respectful. The public onsen views were stunning, plus there’s a private onsen option for a fee. The free shuttle to and from the train station was super convenient. Highly recommend!"

"Staff was very helpful. Breakfast buffet was good and had a decent variety. Note that early check-in and late check-out are perks for Comfort Club Members, so they enforce the 3pm check-in time for everyone else. If that's important, you should sign up before you arrive. Located on the East side of the station. Most all of the stores and restaurants are located on the West side. Easy enough to go through the station even though Google Maps wants you walk all the way around. Likewise, there are sometimes taxis on the East side, there are always several on the West side. There are two restaurants on the first floor of the hotel. One looked like a large Izakaya chain. It was just okay. Didn't try the other one - Kitaya Kitchen."

"Nice room with lake view. Breakfast is amazing with variety of Japanese and Western food. However, you have to pay for using a swimming pool "

"The rooms were spacious and wonderful, and the staff were all very nice"

"Breakfast buffet had allergy signs making it easy to stay away from certain foods. Thank you"

"Hotel is 3mins walk from the train station which was ideal as I was arriving into Omihachiman late at night. The room is clean and spacious. I booked a single room which is just next to the lift but I could not hear noise from they lift lobby. But I could hear the train if it was passing by the track next to the hotel. So the other reviewer was right that they could improve the sound proofing of the windows. I recommend the hotel for it's location. There is another hotel even nearer but New Omi is of higher grade. "