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"Very good location."

"Fantastic hotel in a perfect location, staff were very helpful and friendly. Looking forward to returning. "

"It was central to all facilities. Just what you want if you're planning a break to Kraków. Staff were friendly and helpful "

"Hotel is very nice and clean really liked but the girl with glasses who work in restaurant at evening time on the date 17/02/2025 doesn’t listen Costemer order and she is very ignorant she act like she own hotel and looking at people from above. Deep note : car park is not free it’s around £20 a night "

"I don’t receive upgrade benefit even though the hotel was quite empty. The service and staff are excellent. The spa is a great asset. The location couldn’t be better 2 mins walk to the main square. The only real negative was the lobby music which played in the lobby and restaurants. It was a 5 min loop and by the end of our stay was driving us up the wall."

"Lovely hotel on a quiet side street close the old market square. The room was spacious, comfortable and spotlessly clean. The hotel does not have many amenities and we didn’t take breakfast at the nearby restaurant as we opted to try a different cafe each morning. There are so many places nearby it was very easy to do. We would definitely stay here again. "

"The hotel was beautiful. Our room was amazing, looking over the Main Square. It was a stunning room and the staff were exceptional and so friendly. Nothing was too much trouble. Will definitely be back."

"Nice and local to all main sights. Hotel room was lovely and clean on arrival."

"My husband and I stayed in this hotel when we visited Krakow last year. The options available for the breakfast buffet were plentiful and delicious. I slipped during one of the city tours and sprained my knee. The receptionist staff member and his colleagues went above and beyond to call a cab to get me to the hospital and reserved the hotel room for the additional days as I had postpone my return trip. Thank you for very much to the staff member on duty in the early week of November 2024! They went above and beyond in making sure that we were well cared for and comfortable! Thanks again!"