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The Star Grand at The Star Gold Coast

5.0 star property
Luxury hotel connected to the convention centre in Broadbeach with 8 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
View from room
Exterior detail
Reception
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is S$209
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Deluxe King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Pillow-top bed
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

View from room

Corner Balcony Deluxe Twin Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

View from room

Corner Balcony Deluxe King Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

King Terrace Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean Terrace Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is S$160
includes taxes & fees
3 Dec - 4 Dec
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About the area

Map
8 Casino Drive, Broadbeach, QLD, 4218

What's nearby

  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • The Star Gold Coast - 7 min walk - 0.7 km
  • Pacific Fair Shopping Centre - 9 min walk - 0.8 km
  • Cavill Avenue - 5 min drive - 3.8 km
  • Surfers Paradise Beach - 9 min drive - 3.5 km

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬10 min walk
  • ‪Nineteen at the Star - ‬7 min walk
  • ‪Miss Moneypenny's - ‬9 min walk
  • ‪Outback Steakhouse - ‬10 min walk
  • ‪Caffe Cherry Beans - Pacific Fair - ‬8 min walk

About this property

The Star Grand at The Star Gold Coast

Luxury hotel near Pacific Fair Shopping Centre
Located close to Timezone and Slingshot, The Star Grand at The Star Gold Coast provides a poolside bar, a terrace and shopping on-site. For some rest and relaxation, visit the 2 hot tubs. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a lift and concierge services
  • A front desk safe, smoke-free property and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 592 rooms feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 65-inch LCD TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 20 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Imperial at The Star
  • Kiyomi
  • Nineteen at The Star

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (17,513 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 39.90 for adults and from AUD 19.90 for children
  • Self-parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Does The Star Grand at The Star Gold Coast have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 9 PM.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on 11 Dec,2024 start from S$209.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Star Grand at The Star Gold Coast pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Star Grand at The Star Gold Coast?

Self-parking is available for AUD 20 per night. Limited spots are available.

What time is check-in at The Star Grand at The Star Gold Coast?

Check-in begins at 3:00 PM.

What time is check-out at The Star Grand at The Star Gold Coast?

Checkout is at 11 AM.

Where is The Star Grand at The Star Gold Coast located?

Located in Broadbeach, this luxury hotel is 0.5 mi (0.8 km) from Pacific Fair Shopping Centre, and within 3 mi (5 km) of Surfers Paradise Beach and Slingshot. Cavill Avenue and Timezone are also within 3 mi (5 km). Broadbeach South Light Rail Station is 8 minutes by foot and Florida Gardens station is 23 minutes.

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rhiannon

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It’s missing the Gold of Gold Coast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and everything was accessible
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No one at reception desk when we wanted to check out despite ringing bell several times.
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pools
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful
Stayed 1 night in Nov 2024

6/10 Okay

Tim

Liked: Cleanliness
Stayed 3 nights in Nov 2024

4/10 Poor

Val

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa-Ann, Cronulla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Broadbeach, close to GLink, bars, restaurants, shopping, short walk to the Beach.
Stayed 1 night in Oct 2024

6/10 Okay

DARREN

Liked: Staff & service
The stay was satisfactory.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 1601 , every night there was crashing and banging going on upstairs like it was service room and you could hear people walking on timber floor I guess
Stayed 5 nights in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at reception (Lily) was incredibly helpful, professional and welcoming.
Stayed 1 night in Oct 2024

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice room, sadly the view of the aircon was not what would be expected of a 5 star hotel
Stayed 1 night in Oct 2024

4/10 Poor

Hannah

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Unfortunately, I would say this was a good holiday. From the moment we checked in to the moment we checked out, it was a mess. We were promised two interconnecting rooms due to elderly grandparents and kids sleeping in both rooms. When we got there, they said we didn't get that... then made us wait until they "asked" other guest to move rooms so we could be accommodated making us feel guilty (they made the mistake on their end. Then we had a bad experience in the hotel restaurant when we told about a member discount and the manger refused to apply it... coffee ordering at the café didn't either go to well with the barista fulfilling orders placed after us (we just ordered coffee) and then being rude to my husband after making us wait. And lastly, we had noisy upstairs neighbours moving around and banging which lead to a picture falling of the wall (luckily my child was sleeping on the other side to where the picture was) at 2am - we told the check out that morning and she came back asking why we didn't make a complain then and there....after going back and forth she said she will refund us $100. I'm sure people have a lot of good things to say but we had one off holiday.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely clean rooms!
Stayed 1 night in Oct 2024

8/10 Good

Kylie

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

edward

Disliked: Cleanliness, staff & service
Not worth the price
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accomodation, the best buffet at Gold Coast, swimming pool areas,
Stayed 1 night in Oct 2024

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful!!
Stayed 1 night in Oct 2024

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Konstantin

Na
Stayed 2 nights in Sep 2024

10/10 Excellent

Haidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than i expected. The location was great, within walking distance to everything. Room was clean and beautifully decorated and good size for 2 people. Would definitely stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shane

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Liang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024