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"Great service and friendly staff"

"Grand"

"Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit. In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again. "

"Can’t fault our stay in any way. The facilities were extensive, the staff were incredibly friendly and attentive, the food was varied and delicious, and the room was spacious and clean. Plenty of activities for children. Ability to use the facilities of the Hyatt next door. The beach is on your doorstep. Plenty of things to do outside of the hotel, with the centre of Sanur, and the ICON Bali shopping centre a short walk away."

"There was no spa as mentioned in property details old building but very nice"

"The grounds are beautiful. The staff is amazing. The food is good. The location is fabulous. I’ll be back!"

"Beautiful hotel and grounds . Rooms are clean ,clean and comfortable. Breakfast caters for everyones tastes with a huge variety. Would definitely recommend . "

"Very trendy and well designed hotel close to the beach in Sanur. Good breakfast."

"Good location, nice environment and very good service"