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"All reviews were spot on: So clean but outdated. Worth it because it was such a good price. The front desk staff is friendly and helpful and the location is safe. "

"Such a great location for a quick getaway with kids. We loved being able to walk to the aquarium and Olde Mystic Village. The hotel’s pool was great, especially at night when they put on movies. The front desk staff was accommodating and helpful. The hotel even had snacks put out for kids each afternoon and a room where they could do art/coloring. "

"Kudos to Rachel at the front desk in the evening of 1/17 (who helped fix the lack of hot water in our sink/shower), and Stephanie and Luis Reyes on the early morning of 1/19. Stephanie and Luis were instrumental in helping me with jump my car's dead battery. Stephanie got a hold of Luis, and Luis went to the gararge to jump the battery. They saved our day! Bravo to the fine staff at the New Haven Hotel. With much gratitude, Doug and Lisa"

"So clean! The staff was so friendly. Great bar food available whenever. Perfect breakfast "

"Dominick at check in was great!"

"I’ve stayed here many times when traveling for work and it’s always easy, friendly staff and convenient! "

"Elevators not working, escalators closed, bathrooms closed, signage confusing,ice cream place closed at 9 pm? Food court places closed? Terrible"

"What an amazing visit! I will be there again on 17 February hopefully as a regular, they’ll give me an early check in!"

"Always a pleasant stay! "