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"Overall our stay was excellent and all the staff we interacted with in person were fabulous. There were two unfortunate points however. The first is that we did find service was generally quite slow across the board, with the exception of the M.B. restaurant The second, and more egregious, is although we had emailed to pre-book a transfer from the airport to the hotel, and recieved a reply by email stating they were 'happy to help'. Apparently they were unable to book the transfer, but sent no follow up to let us know. Thus, when we arrived at the airport there was no transfer waiting. When I called the front desk to enquire, I was blamed for not having made sure I'd received a confirmation email. Despite there being no mention of this in any of my emails with concierge when booking. "

"Lovely place "

"Friendly, very clean, best location. Housekeeping variable. Best breakfast and dinner buffet I have seen. Went to Portofino restaurant- excellent."

"Enjoyable stay at Santa Barbara a quiet resort but with enough entertainment and good restaurants. Staff very friendly and helpful."

"I had such a wonderful experience at this hotel! The location and views are truly beautiful, which made my stay even more enjoyable. The food on the property was fantastic, and I loved how close it was to exciting places like Siam Park, Jungle Park, and the beach. Being near the center of Los Cristianos meant there was always something to do. I also appreciated the peaceful evenings, which allowed me to relax and unwind. I can't recommend this hotel enough; I’m definitely looking forward to booking another stay soon!"

"Loved my stay here again! I got upgraded as ive been here a few times before, thank you 😊. Hotel rooms are very clean, has amazing views of the mountains and the sea. The pool area at the top floor is great for views! In a very good location too where you dont get too much noise but only 5mins walk away from main areas. A few downsides are that the hot tub doesn't get hot and the wifi in the room is very poor. So maybe top up on your mobile data before you go! But overall a great stay with friendly working staff at reception 🙂"

"Great staff, easy to navigate, perfect location. Very prompt and clean. Zero complaints. Will definitely visit again!"

"I've stayed 4 times at this hotel now. So I guess I really like it! It's really convenient to Tenerife South airport (22 euros taxi). That does mean the planes fly overhead, but they never bothered us. The hotel is nice and it's big (it takes a while to work out how to get around!), Its on a slope - so some walking up and down steps/ramps required. Rooms are really large and very quiet. Bathrooms have a bath. The all-inclusive is great. Food in the dining room is a buffet and there's always lots of choice. Staff are nice. We like the numerous pools. There is various entertainment. For us it's a very easy hotel to just go and chill and get some winter sun. It is a little shabby around the edges, but taking everything into consideration, for the price, it's great. I can't comment on the area outside, as we never stepped foot outside, as were just there to rest and recharge batteries, for which its perfect!"

"Had a brilliant time with the lads staying here"