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Alexandre Hotel Gala

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Alexandre Hotel Gala

2 outdoor pools, pool loungers
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
Exterior
Poolside bar
VIP Access

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • All-inclusive
  • Bar
  • Hot tub
  • Spa
  • Pool

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Club Alexandre Superior Room

Minibar, in-room safe, desk, blackout curtains

Club Alexandre Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Family Room, Multiple Beds

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Standard Single Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Single Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

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Pool
All-inclusive
Spa
Kids pool
7.8 out of 10, Good, (327)
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About the area

Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660

What's nearby

  • Veronicas Strip - 4 min walk - 0.4 km
  • Playa de las Américas - 6 min walk - 0.5 km
  • Siam Park - 15 min walk - 1.3 km
  • Golf Las Americas - 18 min walk - 1.5 km
  • Los Cristianos Beach - 7 min drive - 2.7 km

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Jumping Jacks - ‬3 min walk
  • ‪Monkey Beach Club - ‬8 min walk
  • ‪Romantico Restaurante - ‬6 min walk
  • ‪Restaurante el Oasis - ‬4 min walk

About this property

Alexandre Hotel Gala

Upscale eco-certified hotel near Siam Park
Near Playa de las Américas, Alexandre Hotel Gala provides a poolside bar, a terrace and shopping on-site. Adventurous travellers may like the fitness classes, cycling and archery at this hotel. Treat yourself to a massage, hydrotherapy or a body wrap at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • 2 outdoor pools and a children's pool, with sunloungers
  • Bike hire, self-parking (surcharge) and express check-in
  • A lift, a billiards/pool table and massage treatment rooms
  • Concierge services, smoke-free property and 1 meeting room
Room features
All 308 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • TVs with satellite channels
  • Daily housekeeping, desks and phones

All-inclusive details

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 10 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (323 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Hotel Gala Hotel
Alexandre Hotel Gala Arona
Alexandre Hotel Gala Hotel Arona

Frequently asked questions

Does Alexandre Hotel Gala have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Alexandre Hotel Gala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alexandre Hotel Gala?

Self-parking is available for EUR 10 per day.

What time is check-in at Alexandre Hotel Gala?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Alexandre Hotel Gala?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Alexandre Hotel Gala?

Some rate plans available at this property are all-inclusive.

Where is Alexandre Hotel Gala located?

This family-friendly Arona hotel is located in the entertainment district, within a 10-minute walk of Veronicas Strip and Playa de las Américas. Siam Park and Fañabé Beach are also within 2 miles (3 km).

Alexandre Hotel Gala Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 62 out of 192 reviews" "
Rating 8 - Good. 74 out of 192 reviews" "
Rating 6 - Okay. 34 out of 192 reviews" "
Rating 4 - Poor. 14 out of 192 reviews" "
Rating 2 - Terrible. 8 out of 192 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jade Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Jaeme

Travelled with partner
Liked: Amenities, property conditions & facilities
Bedding was dirty when arrived. They need more security features around the hotel. No CCTV anywhere other than the reception. We were moved rooms and the air con didn’t work. Otherwise everything else was good. We would stay again but perhaps only for b&b
Stayed 5 nights in Oct 2024

10/10 Excellent

Leila Sadat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting, excellent restaurant, friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

Stayed 3 nights in May 2024

8/10 Good

Conner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Tidy
Stayed 5 nights in May 2024

10/10 Excellent

Helen

Travelled with partner
Fabulous hotel!
Stayed 7 nights in May 2024

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness
Dirty, noisy, poor food quality.
Stayed 5 nights in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Tiziana

Stayed 5 nights in May 2024

10/10 Excellent

b

Travelled with family
Don’t take any food options
Hotel is amazing and very close to the beach Food was really bad. Mostly cold by the time we got there. Hash browns missing every morning Drinks very diluted Coffee no taste.
Stayed 2 nights in May 2024

8/10 Good

Irene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hôtel très bien placé proche plage de las americas et proche bars branchés, restos boutique etc. Seul hic le petit déjeuner qui est vraiment de mauvaise qualité.
Stayed 5 nights in May 2024

4/10 Poor

Jamala S

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates. Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change. Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room. Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels PROS: convenient, many restaurants/bars, Siam Park, etc.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kate

Stayed 3 nights in Apr 2024

4/10 Poor

Nilesh

Disliked: Cleanliness, amenities
Stayed 8 nights in Mar 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, ideal location, very clean and good range of food
Stayed 6 nights in Mar 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you want to go clubbing all night however we was facing th pool and was quite in the room at night
Stayed 6 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel was an excellent stay. The rooms were incredibly clean, staff was very friendly the food was nice it was a great hotel for our stay really pleased with this experience.
Stayed 3 nights in Jun 2023

8/10 Good

Shabneez

Stayed 5 nights in Mar 2023

2/10 Terrible

Adrian

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Just returned from 4 night stay here upon arrival then made to additional room fees not mentioned in original booking. Food repetitive like school canteen. Staff slow to serve in the bars, reception and restaurant. This was ment to be a relaxing first time break in Tenerife nothing more than a nightmare. Don't stay here look elsewhere
Stayed 4 nights in Feb 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise find
Could not fault the stay we had here. Food was excellent. Cleaning was fist class. Staff were attentive. The pool bar was very good. Would stay again.
Stayed 6 nights in Dec 2022

10/10 Excellent

Dylan-Kai

Stayed 7 nights in Sep 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
Stayed 7 nights in Aug 2022

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other
Stayed 7 nights in Jun 2022