RIHGA Royal Hotels, Chiwakacho hotels

"Clean and comfortable beds"

"Very convenient since we came in late to the airport and were leaving early the next morning for Sapporo."

"We (2A,2C) stayed here for 7 nights. Got a room with a view of Tokyo Skytree and it was lovely to see it change colours every night. The room felt a little small but that’s because we had 4 pieces of large-ish luggage and 2 cabin sized luggage. The room could do with more lights as the room was a bit dark at night. Check-in was smooth and quick. Overall, staff were helpful. We had breakfast in the hotel. Food was decent but the spread was limited. No real complains though. The airport bus from Haneda drops off passengers here. You can also board the airport bus to Haneda or Narita from here but the last bus is in the afternoon. Very conveniently located. There are shopping malls and many residences and restaurants nearby. A short walk away is a park with a playground and is very popular with young families on weekends and public holidays. However it may be a bit of distance or switching of trains if you’re going to all the tourist spots. We did enjoy the area a lot as we had 2 young children and finding food, shopping and playground in one convenient location was a big plus for us. There are no DIY laundry facilities in the hotel but there are 3 DIY laundromats within 7min walking distance of the hotel. You can ask the hotel for a map in English. "

"Excellent location. Super clean room. Great staff."

"The lighting around the hotel area isn't that great out on the streets after 11pm... As usual, the spa area can be kept cleaner and not full of hair and stuff around. Could make the spa smell nicer would be great. The pay parking machines weren't working well... Couldn't pay with my credit card. So annoying. Needs to be upgraded or fixed. Allow other methods of payment would be nice. Elevator service needs to improve. Always crowded and busy. "

"Clean and comfortable stay"

"I booked the double room which was spotless. Room is tiny but the bathroom made up for it. I enjoyed the shower and tub. The window is small if you're claustrophobic. They do offer daily housekeeping. Plenty of taxis at the lobby and near the restaurants. Shinjuku Station is about 10 min walk. Overall, we had a great stay."

"Good location and the room size is very close to American standard "

"It was located within the park but with an awesome view of Tokyo tower and city skyline"