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Hotel Hacienda Cancun

2.5 star property
Unwind in the garden or lounge by the pool. Escape to this serene retreat where tranquility and convenience blend together.

Choose dates to view prices

Photo gallery for Hotel Hacienda Cancun

TV
TV
Outdoor pool, pool loungers
Soundproofing, iron/ironing board, bed sheets
TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is S$43
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Soundproofing, iron/ironing board, bed sheets

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509

What's nearby

  • Las Palapas Park - 4 min walk
  • Plaza 28 - 11 min walk
  • Plaza Las Americas - 4 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Cancun Mall - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Pescaditos - ‬2 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪La Parrilla - ‬3 min walk
  • ‪Bao Vegan - ‬2 min walk
  • ‪Porky's Tacos - ‬4 min walk

About this property

Hotel Hacienda Cancun

Hotel near Las Palapas Park
Located close to Kabah Urban Park and Cancun Mall, Hotel Hacienda Cancun provides a terrace and a garden. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • A 24-hour front desk, luggage storage and tour/ticket information
  • Smoke-free property, concierge services and a vending machine
Room features
All guest rooms at Hotel Hacienda Cancun feature comforts, such as air conditioning, in addition to
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Hotel Hacienda Cancun
Hacienda Cancun
Radisson Cancun
Cancun Radisson Hacienda
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Hotel Hacienda Cancun have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Hacienda Cancun?

As of 20 Feb,2025, prices found for a 1-night stay for 2 adults at Hotel Hacienda Cancun on 21 Feb,2025 start from S$42.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hacienda Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Hacienda Cancun?

This hotel doesn't offer parking.

What time is check-in at Hotel Hacienda Cancun?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Cancun?

Checkout is at noon.

Where is Hotel Hacienda Cancun located?

Located in Downtown Cancun, this hotel is 0.2 mi (0.4 km) from Las Palapas Park, and within 3 mi (5 km) of Kabah Urban Park and Cancun Mall. Yamil Lu'um Archaeological Zone is 9 mi (14.5 km) away.

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Hotel Hacienda Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 81 out of 338 reviews
Rating 8 - Good. 99 out of 338 reviews
Rating 6 - Okay. 85 out of 338 reviews
Rating 4 - Poor. 40 out of 338 reviews
Rating 2 - Terrible. 33 out of 338 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Misa

It was good to stay for one night :)
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Everything was really good and clean and tidy and were really helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

The staff were very helpful and polite even when i locked myself out of my a few times 😃
Stayed 3 nights in Aug 2024

2/10 Terrible

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is very old needs lots of upgrades rooms are smelly just terrible overall
Stayed 1 night in Jul 2024

8/10 Good

allan

Economy room is decent enough near Park
It's a decent enough room for the money except they don't really have any place to put your items except for one spot
Stayed 1 night in Jan 2023

8/10 Good

allan

Good value
Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building
Stayed 1 night in Jan 2023

2/10 Terrible

Americo

Liked: Amenities
Disliked: Property conditions & facilities
Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up. We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.
Stayed 4 nights in Mar 2023

10/10 Excellent

Aldrin

Excelente lugar
Stayed 1 night in Nov 2024

8/10 Good

Ivonne

Stayed 1 night in Nov 2024

4/10 Poor

PAOLA

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Aldrin

Excelente lugar muy limpio y tranquilo
Stayed 1 night in Nov 2024

8/10 Good

Julio

Stayed 3 nights in Oct 2024

4/10 Poor

Ma Magdalena

Liked: Staff & service, room comfort
No regresaría
Hotel muy poco cómodo, el aire acondicionado muy ruidoso, no dejaba dormir, camas duras, almohadas demasiado altas. No contaban con cobija, el baño tenía una fuga y desprendía malos olores. Muy caro para lo que ofrece
Stayed 1 night in Sep 2024

6/10 Okay

Jose

Stayed 2 nights in Jul 2024

8/10 Good

Angelica

Stayed 1 night in Jul 2024

10/10 Excellent

Merlys

Excelente ubicación limpieza
Stayed 2 nights in Jun 2024

8/10 Good

Luvia Guadalupe

me gustó, pero hay varios factores como el wifi no llega a las habitaciones,
Stayed 3 nights in Jun 2024

4/10 Poor

Ruben

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Muy malo. Ofrece wifi pero solo en recepción hay. Es publicidad engañosa. No regresaría Habitación con mal olor. Baños sucios. Muy malo todo.
Stayed 1 night in Jun 2024

4/10 Poor

Mario

Stayed 1 night in Jun 2024

10/10 Excellent

angel gonzalez

Stayed 1 night in Jun 2024

2/10 Terrible

yuridia

Stayed 1 night in Mar 2024

10/10 Excellent

Maria Alicia

Stayed 1 night in May 2024

10/10 Excellent

Kemeil

Stayed 2 nights in Mar 2024

8/10 Good

David

Stayed 5 nights in Aug 2023

8/10 Good

Laura Edith

Stayed 1 night in Jul 2023