Sandman Hotels, British Columbia Interior hotels

"We needed to change rooms and the front desk staff were more than accommodating and did not hesitate to honour our request. To our surprise they moved us to the penthouse on the top floor of the tower facing Okanagan Lake with a beautiful view of the City and actually reduced our nightly rate for the extra night we stayed. Can’t say enough about the friendliness and accommodating nature of the front desk person. "

"Traveled with my 2 teens. Lobby is very inviting, staff were great, water jug available. Sadly was not able to get a hotels.com gold member upgrade, was advised they were fully booked. Beds were comfortable, room was clean & spacious. The mini fridge is smaller then the average mini fridge which is difficult when staying for 3 nights. The middle of the fridge did freeze some of our food; I'm not sure if this was an issue with this unit. (I did let them know upon checkout - hopefully will be fixed or a sign to warn the next occupant). One of the front feet were also missing so the fridge itself was unstable. For the light sensitive sleepers, I found the room had minimal lights who h was nice. The alarm clock had 2 plugs & 2 USB plugs which I had never seen before - nice feature. The gym is located by the pool area. It's a great area with full weight set, bench, and various cardio machines. Pool is nice & clean, they could add some additional lounge chairs. Pool towels provided. There is a lounge, food was quite good reasonably priced. You can order room service but there is no traditional hotel book in the room with instructions on how best to do this so we just went down to eat. They have a dedicated gluten free fryer and gluten free buns for the burgers. Also has a coffee bar which offers Starbucks coffees and various drinks & quick food like chia pudding with berries, sandwiches etc. We'd definitely stay here again. "

"Great hotel at a reasonable price. Amazing customer service and very clean rooms."

"room was clean and in great condition, beds were very comfortable. bonus having a fridge for small items "

"Beautiful views "

"Internet access is good "

"Great location. Comfortable room. Quiet"

"Awesome hotel! Great service and very clean!"

"Reasonable price. Beautiful view!!! Good continental breakfast. Clean pool area. Plan to stay there again if I cross through Kamloops. "