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"very good"

"Pleasant stay "

"so perfect / money for value "

"The room is cozy. The hotspring is wonderful and the snowy street view is breathtaking next to the hotspring"

"This was a great hotel and the staff were excellent.We have really good service from everyone, but one of the reception desk team was extremely helpful and provided excellent service to us, her name is, Kaori Motohashi. Kaori helped us sort out a parking ticket issue, her English is excellent and she is a credit to your hotel. "

"It was a very busy time, lots of people checking in. Despite that, all staff very helpful and accommodating to foreign travellers. Hotel close to boulevard with many restaurants and coffee shops. Fabulous buffet breakfast. Loved walking around in Japanese style PJ’s. Highly recommend!"

"Hotel has change owner recently thus name was changed. It provide free shuttle bus from asahikawa station return trip was a bonus. The room is abit dated. But outdoor onsen was great ! The buffet dinner and breakfast was better than my previous stay. The hotel is just beside the waterfall. If the room could be refurbish, it will be a fantastic stay. 2 nights dinner buffet was almost the same thus it will be good if different menu was provided. "

"The hotel was very convenient.If you arrive early the hotel will hold your luggage. The room was very spacious compared to Japanese standards. The room was clean. The Japanese breakfast had many items to choose from. If you’re not going around in a car this hotel is great and before the hotel from the station, the tourist information office is there. The Biei tourist office runs a tour bus around Biei twice a day. Also get your train and bus schedules. The trains comes every 2 hours after the summer season, so you have to time yourself wisely. "

"Nice and clean "