8/10 Good
Hazel
Travelled with family
3 Oct,2024
Liked: Cleanliness, staff & service, amenities
I chose this hotel because it was quite close to where our daughter lives and we're not 'city people'. It is situated by a small lake with a larger lake in a park nearby. We enjoyed walking around. There are trams and buses about 5 or 10 minutes walk away. It is peaceful and pretty.
The hotel foyer is impressive, and the front desk staff, especially, are helpful and kind. I appreciate the efforts the hotel makes for the environment and charity.
The bedroom was quiet, but we didn't sleep well. We arrived late and opened the big glass door onto the balcony for ventilation, and when we tried closing it, it came off its (inadequate) hinges. We were moved to another similar room. My husband found the bed uncomfortable, and we were too hot. The air conditioning was noisy and kept me awake. I plucked up the courage to press the buttons to lower the temperature and switch off the AC. My husband felt the room was claustrophobic, and I disliked how dazzling white the bathroom is when you need to use it at night. The balcony was peaceful and lovely.
There's a great choice of healthy and naughty but nice food at the buffet breakfast in a light, airy dining room. The cooked food could have been hotter.
We used the kettle but not the wee cooker, which was cramped but well-equipped. We never noticed a menu for the restaurant, and the gym and steam room were discretely sign-posted. We didn't visit them, we were too busy, out and about with our daughter. Thank you.
Hazel
Stayed 4 nights in Sep 2024