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Hotel Rancho Encantado

4.0 star property
Beachfront, with full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rancho Encantado

Aerial view
Couples treatment room(s), body treatments, body wraps, body scrubs
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Private beach, rowing
Breakfast, lunch, dinner served; Mexican cuisine
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • On private beach
  • Bar
  • Hot tub
  • Pool
The price is S$254
includes taxes & fees
19 Dec - 20 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Laguna Superior

Premium bedding, in-room safe, iron/ironing board, bed sheets

Casita Laguna Superior

Highlights

Deck/patio
Garden
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Premium bedding
Ceiling fan
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Exclusive Villa

Terrace/patio

Exclusive Villa

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
  • 90 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Garden double room with AC

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden double room with AC

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Double suite, lagoon view

Premium bedding, in-room safe, iron/ironing board, bed sheets

Double suite, lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin, Lake View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Cabin, Lake View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Suite, Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Suite, Garden View

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jardin Doble 2 Camas

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Jardin Doble 2 Camas

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Master Suite lagoon view

Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Traditional Cabin

Premium bedding, in-room safe, iron/ironing board, bed sheets

Traditional Cabin

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Garden View

Bathroom

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite Standard With Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Superior With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for House Superior With View

Premium bedding, in-room safe, iron/ironing board, bed sheets

House Superior With View

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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In-room safe, laptop workspace, free WiFi, bed sheets

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Spa
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8.8 out of 10, Excellent, (265)
The price is S$240
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 7 min walk
  • Laguna Bacalar Ecological Park - 3 min drive
  • Fort of San Felipe - 4 min drive
  • Municipal Spa of Bacalar - 6 min drive
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬15 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive
  • ‪Taquería Ortega - ‬2 min drive

About this property

Hotel Rancho Encantado

Upscale hotel near Lake Bacalar
At Hotel Rancho Encantado, you can look forward to a poolside bar, a terrace and a garden. This hotel is a great place to bask in the sun with a private beach and rowing. Treat yourself to a facial, a body wrap or a massage at the on-site spa. The on-site Mexican cuisine restaurant, Los Hechizos, offers breakfast, lunch, dinner and children's meals. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and 1 meeting room
  • Wedding services, a vending machine and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Rancho Encantado have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as safes.
Other amenities include:
  • Rainfall showers and hairdryers
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Los Hechizos

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,216 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 17 buildings
  • 2 floors
  • Built in 1994
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (return)
  • Airport shuttle fee per child: MXN 560.00 (return), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the hot tub without adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Does Hotel Rancho Encantado have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Rancho Encantado?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on 19 Dec,2024 start from S$254.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Rancho Encantado pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Rancho Encantado?

Self-parking is free at this property.

What time is check-in at Hotel Rancho Encantado?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Rancho Encantado?

Checkout is at noon.

Does Hotel Rancho Encantado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 560.00 per person applies.

Where is Hotel Rancho Encantado located?

Nestled on the beach, this Bacalar hotel is within 2 mi (3 km) of Lake Bacalar, Laguna Bacalar Ecological Park and Polytechnic University of Bacalar. Canal de los Piratas and Cenote Negro are also within 3 miles (5 km).

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 985 reviews" "
Rating 8 - Good. 211 out of 985 reviews" "
Rating 6 - Okay. 35 out of 985 reviews" "
Rating 4 - Poor. 14 out of 985 reviews" "
Rating 2 - Terrible. 12 out of 985 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando Sagaon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! We enjoyed every second The staff was kind and helpful at all times
Stayed 5 nights in Nov 2024

10/10 Excellent

Janitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en general está muy bonito y vale mucho la pena su muelle. solo hubo un problema con el agua caliente de la regadera que se solucionó parcialmente.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sandra Jeannette

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not worth the price
Stayed 9 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Sep 2024

10/10 Excellent

Fredy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Hsiang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and good service of kayak. Very hot water and heats quickly!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nallely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place over all is beautiful. The power went out one night do to a storm but they provided candles and gave all guests free breakfast for the inconvenience. We’ll be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorena G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and the staff was very attentive and courteous
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente restaurant and friendly service
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so delighted with the stay. From the moment we walked in to see about check in from the moment we checked out the front desk staff was amazing. They exceeded expectations. Anything we asked for they went above. The restaurant food was top-notch for breakfast, the location, the quietness, all staff we encountered were excellent. The hotel restrooms the entire area was very clean. It was a beautiful area and will definitely be back. Thank you
Sunrise on the kayak
Stayed 2 nights in Aug 2024

8/10 Good

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Laguna front villa! It is well kept and staff (majority) was polite. Recommend to anyone who wants to disconnect from the noise of the world and reconnect with nature! One observation, however, would be to place notices/sign to remind people NOT to use sunscreen before entering the Laguna :( as I saw many guest applying it to their kids before they went into the water!
Stayed 3 nights in Aug 2024

10/10 Excellent

Edwin

The property is great live the settings had breakfast food was good but the services was not i must say
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful place to relax and enjoy love it
Stayed 3 nights in Jul 2024

8/10 Good

Victor

Travelled with family
Ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anjanette

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Scorpion fell from the roof to the bed
I was very excited to stay at the hotel because of the great reviews. We were provided a cabin and sadly an Alacran fell from the roof onto our bed while we were resting. My husband jumped up before he was stung. The hotel attempted to address the issue by saying these are common creatures especially due to the rain. Upon our insistence they switched our room. Late at night we are moving our items from one room to the next. The second room was better but the whole ordeal was not pleasant. The rest of facilities were solid.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Anne, baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better location on the lake, especially if you rent a waterfront cabana with stairs leading directly into the water! Magical location a few miles out of town for those of us who don’t like noisy bars and street traffic. Attentive, friendly staff. Awesome swimming and views. Functioning AC. Pleasant, reasonably priced restaurant right overlooking the water. Truly a gem of a hotel. The rooms are spacious, simple, yet very clean and architecturally soothing. Elegant simplicity sums it up!
Stayed 1 night in Jun 2024

10/10 Excellent

MARILYN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was seamless and we were greeted most graciously. Our casita, el cocodrillo is gorgeous with a view and terrace on the lagoon. Food, drinks and service are equally on point. We’ll keep coming back.
Stayed 1 night in Jun 2024

10/10 Excellent

Eugenia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Travis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property
Stayed 1 night in Apr 2024