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"Customer service is excellent and the room had everything you needed and quite spacious."

"We enjoyed our one night stay. Service overall was excellent, restaurant & bar were slow, but overall good. We loved the location. "

"Hotel is clean and good quality rooms. The buffet is amazing!"

"Clean modern surroundings. Excellent services. "

"This is the second time I've stayed at this hotel. I am again amazed at the view of the Yokohama Cosmo clock from outside my hotel. It is gorgeous. Also, the room is a lot bigger than I expected a Japanese hotel room to be. The staff was great and spoke English well. If you happen to get a staff member who doesn't speak english well they will get one for you. There is an underground exit from the hotel to the train station and other hotels/shopping areas so you don't need to go outside if the weather is bad. There is a 7-11 and Starbucks within 3 blocks walking distance and it's a 15-20 minute walk to the Yokohama Red Brick Warehouse, Yokohama World Porters mall, Cup Ramen Museum, and other attractions. Fantastic hotel!"

"Stayed here for 2 weeks. Great hotel, excellent location. Couldn’t ask for more"

"Great location by the Baystars Baseball Stadium!"

"Awesome area and hotel"

"nice spacious rooms & conveniently located "