Independent, Almaty hotels

"clean room, nice people "

"Gentle door man, receptionist and restaurant stuff. They’re very supportive for my Almaty experience. Room is clean enough. Hot shower is working well. ドアマン、レセプション、レストランスタッフ全ての方がサポーティブで、良い滞在になりました。部屋も綺麗で大きさもちょうど良かった。ホットシャワーもしっかりでる。女子1人旅でも2人旅でも使いやすいホテル。徒歩1分のところにスーパーあり。 "

"Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy. "

"Amazing stay. Great location, great service and one of the best breakfasts I ever had!"

"Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor."

"Friendly staff, good breakfast, clean"

"The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately"

"Wonderful stay"

"If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo! "