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Regardal Hotel

4.0 star property
Hotel in Almaty with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Regardal Hotel

City view
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Minibar, in-room safe, iron/ironing board, rollaway beds
Living area
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • Pool
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Corner Suite

Living area

Corner Suite

Highlights

Air conditioning
Heating
LCD TV
Sofa bed
Separate bedroom
Bidet
Bathrobes
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

Minibar, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 Bedroom

Highlights

Air conditioning
Heating
LCD TV
Sofa bed - single
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Premium Suite

Minibar, in-room safe, iron/ironing board, rollaway beds

Premium Suite

Highlights

Air conditioning
Heating
LCD TV
Sofa bed
Separate bedroom
Bidet
Bathrobes
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Pozharskogo Street 1, Almaty, 050013

What's nearby

  • Almaty Central Stadium - 9 min walk - 0.8 km
  • Almaty Opera House - 2 min drive - 2.3 km
  • Dostyk Plaza - 3 min drive - 2.3 km
  • Zenkov Cathedral - 3 min drive - 3.1 km
  • MEGA Park - 4 min drive - 3.9 km

Getting around

  • Almaly - 11 min drive
  • Almaty Station - 18 min drive
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • ‪Vanilla - ‬4 min walk
  • ‪Жан Плов Лагман - ‬1 min walk
  • ‪Roof Garden - ‬13 min walk
  • ‪Qaimaq - ‬10 min walk
  • ‪Marrone Rosso Baykonur - ‬7 min walk

About this property

Regardal Hotel

Upscale hotel located in Bostandyk District
You can look forward to a free breakfast buffet, a poolside bar and a hair salon at Regardal Hotel. Indulge in a sports massage, a body wrap and a manicure/pedicure at Rai, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Eastern European cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and a children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and ATM/banking services
  • 1 meeting room, luggage storage and a 24-hour front desk
Room features
All 189 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

Azerbaijani, English, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Ala Tal
  • Manhattan

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 12:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 7000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: KZT 7000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 7000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 230840033309

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Aiser
Grand Aiser Almaty
Grand Aiser hotel
Grand Aiser hotel Almaty
Grand Aiser Hotel
Regardal Hotel Hotel
Regardal Hotel Almaty
Regardal Hotel Hotel Almaty

Frequently asked questions

Does Regardal Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Regardal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regardal Hotel?

Self-parking is free at this property.

What time is check-in at Regardal Hotel?

Check-in start time: 1:00 PM; check-in end time: 12:30 PM. Late check-in is available during limited hours.

What time is check-out at Regardal Hotel?

Checkout is at noon.

Does Regardal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 7000 per vehicle applies.

Where is Regardal Hotel located?

Located in Bostandyk District, this spa hotel is within a 15-minute walk of Kazakhstan Museum of Arts, Kasteev State Museum of Arts, and Almaty Central Stadium. Fantasy World Almaty and Auezov Kazakh Drama Theatre are also within 1 mile (2 km).

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Regardal Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Great old hotel with a classic charm. The spa is really good as well. However they need to flush out their pipe system as the smell coming from the restrooms is pretty bad.
Stayed 2 nights in Dec 2024

6/10

This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.
Stayed 4 nights in Dec 2024

2/10

dirty, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
dampness and mold in the room
dampness and mold in the room
Mold in the bathtub
Shower hose very short. Couldn't hang up to shower
Stayed 2 nights in Jun 2024

6/10

Staff was not comparative
Stayed 4 nights in Feb 2024

2/10

It was bad. The staff at the reception lie all the time, the gym and the pool you have to pay full price for, we were not told that before. The rooms are very old. Dont recommend this Hotel.
Stayed 2 nights in Jun 2024

8/10

My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale. The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average. the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly. the liquid soap at the sink smells horrible. i had to use my own soap.
Stayed 1 night in Jun 2024

8/10

i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful
Stayed 1 night in Jun 2024

6/10

Stayed 6 nights in Feb 2025

10/10

Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!
Stayed 8 nights in Jan 2025

10/10

Stayed 1 night in Jun 2024

10/10

Great location
Stayed 2 nights in Apr 2024