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Mercure Miyagi Zao Resort & Spa

4.0 star property
Slopeside fun with full-service spa and restaurant

Choose dates to view prices

Photo gallery for Mercure Miyagi Zao Resort & Spa

Exterior
Point of interest
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • All-inclusive
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is S$92
includes taxes & fees
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room, Japanese style, 4 futon beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 8
  • 4 Single Futons

View all photos for Privilege Room with 2 single beds and 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege Room with 2 single beds and 1 extra bed

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 6
  • 3 Single Beds

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 10
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds (Japanese Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Style)

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 10
  • 4 Single Beds

View all photos for Classic Room with 1 single bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 1 single bed

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room with 2 single beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Privilege, Junior Suite, 2 Single Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege, Junior Suite, 2 Single Beds

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 10
  • 2 Single Beds

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Single Beds (Dog friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Single Beds (Dog friendly)

Highlights

Air conditioning
Fridge
TV
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 6
  • 2 Single Beds

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About the area

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 km
  • Mt. Zao - 15 min drive - 16.5 km
  • Zao Fox Village - 17 min drive - 15.8 km
  • Okama Crater - 19 min drive - 18.6 km
  • Zao Hot Springs Ski Resort - 41 min drive - 42.6 km

Getting around

  • Shiroishizao Station - 39 min drive
  • Sendai (SDJ) - 60 min drive

Restaurants

  • ‪割烹会席料理まほろば - ‬3 min drive
  • ‪ZAO BOO - ‬2 min drive
  • ‪808.mini - ‬2 min drive
  • ‪中華亭分店 - ‬5 min drive
  • ‪蔵王そば新楽 - ‬2 min drive

About this property

Mercure Miyagi Zao Resort & Spa

Upscale hotel near Togatta Onsen
Located close to Mt. Zao and Okama Crater, Mercure Miyagi Zao Resort & Spa provides an indoor mineral hot spring (onsen), a garden and a playground. With amenities such as ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Treat yourself to spa services, such as a massage, aromatherapy or a body treatment. The on-site restaurant, moritosoyokaze, offers breakfast and dinner. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and 6 meeting rooms
  • Smoke-free property, a gift shop and multilingual staff
Room features
All 312 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • TVs with satellite channels
  • Fridges and housekeeping

All-inclusive details

All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,025 for adults and JPY 3,025 for children
  • A restaurant

Restaurants on site

  • moritosoyokaze

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot springs
  • Playground
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Conference centre (7,190 square foot of space)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 3025 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Miyagi Zao Royal Hotel
Miyagi Royal Hotel
Miyagi Zao Royal
Miyagi Royal
Miyagi Zao Royal Hotel Japan
Active Resorts MIYAGI ZAO Hotel
Active Resorts MIYAGI Hotel
Active Resorts MIYAGI
Active Resorts MIYAGI ZAO
Mercure Miyagi Zao & Spa Zao
Mercure Miyagi Zao Resort Spa
Mercure Miyagi Zao Resort & Spa Zao
Mercure Miyagi Zao Resort & Spa Hotel
Mercure Miyagi Zao Resort & Spa Hotel Zao

Frequently asked questions

Is Mercure Miyagi Zao Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Miyagi Zao Resort & Spa?

As of 11 Mar,2025, prices found for a 1-night stay for 2 adults at Mercure Miyagi Zao Resort & Spa on 26 Mar,2025 start from S$91.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Miyagi Zao Resort & Spa?

Self-parking is free at this property.

What time is check-in at Mercure Miyagi Zao Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mercure Miyagi Zao Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Mercure Miyagi Zao Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Mercure Miyagi Zao Resort & Spa located?

Set amidst the mountains, this ski-in/ski-out hotel in Zao is steps from Togatta Onsen and within 12 mi (20 km) of Michinoku Lakeside National Government Park and Zao Fox Village. Mt. Zao and Okama Crater are also within 12 mi (20 km).

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Mercure Miyagi Zao Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 278 reviews
Rating 8 - Good. 116 out of 278 reviews
Rating 6 - Okay. 45 out of 278 reviews
Rating 4 - Poor. 19 out of 278 reviews
Rating 2 - Terrible. 8 out of 278 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

HIROKI

good hospitality
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

The spa is quite far out but has accessable buses from Sendai Station. The onzen was wonderful and clean. Staff was very friendly and spoke english. Only word of caution is unless you eat at the hotel, dinner options are limited and youd have to walk into town. Still a wondeful experience and would definitely stay again if we are in the Miyagi area.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

The staff is very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonas

Very Clean! Loved it there, i was Hiking most of my time and when i came back the Onsen was one of my favorites! I liked that they have a Game hall and the Lounge was wonderful as well! I would and want to come again!
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

I like the fact that we don't have to eat there because we are vegetarian and there are restaurants in walking distance that offer vegetarian options
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

great place if attending racing at Sportsland Sugo.
Stayed 1 night in Sep 2023

10/10 Excellent

shin

NICE
Stayed 1 night in Jul 2024

10/10 Excellent

AnnaGrace

We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome!
Stayed 1 night in Nov 2024

10/10 Excellent

MAKIKO

I am very concerned about the moldy smell of the corridor and guest room.
Stayed 1 night in Sep 2024

6/10 Okay

Pavan

Disliked: Property conditions & facilities
Property was very old and very dusty and smelly in the guest room floor pathway, between elevator doors and elevator lobby. Rooms were spacious but bathroom was vary cramped and the worst was the wifi which was extremely bad as I couldn’t connect and work even for few mins consistently and ended up using my mobile hotspot. Breakfast was amazing on the contrary and had an amazing spread. Staff were extremely courteous and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

HOANG HUNG

Good price
Stayed 1 night in Mar 2023

6/10 Okay

Michael

Liked: Property conditions & facilities
Clean, large parking area, nice onsen. However, not sure if it can be called a 3.5 star hotel. More likely between 2.5 - 3 star, as the rooms were at least 40 years outdated.
Stayed 1 night in Sep 2022

8/10 Good

David

Awesome
Wonderful trip with friends. Check-in and check-out were very fast and easy. Staff was wonderful. Rooms are a bit dated and can use an update. Not being able to control the air conditioning was my only issue.
Stayed 1 night in Jul 2023

8/10 Good

Swamynathan

We had been here for the summer break. The place was quite neat and tidy. Staff was also very courteous and kind. Kids had good fun in the onsen, pool, etc. Other activites such as magic show, etc. added to the fun part, as we were able to spend time indoors, during rainy days. Breakfast options were quite good. We did not opt for the dinner, as the pricing per person was relatively expensive. Overall, it was a pleasant stay at the resort, and would love to visit there again.
Stayed 3 nights in Aug 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth money.
The rooms smelled bad. The refrigerator didn’t work. The AC did not work. Could not see view out window due to condensation and front desk staff implied I might not be able to afford their dinner buffet just by looking at me. Dinner was overpriced for a buffet at $60 per person. Signs for vending machine where there was none. Futons dirty. Wallpaper peeling. Would not recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Taishi

少しバブル期の名残を感じつつも、綺麗に保たれており非常に居心地が良かったです。面影無料ラウンジ、綺麗な大浴場、ゲームコーナーなど設備は完璧でした。
Stayed 1 night in Mar 2025

10/10 Excellent

Mitsuo

ラウンジのサービスが良好。感激しました。食事は好きなものを好きなだけ食べられるバイキングスタイルで効率的。味もそこそこにおいしかった。飲食が、全てコミコミであったことに感激します。
Stayed 1 night in Mar 2025

8/10 Good

katsuya

Stayed 1 night in Feb 2025

10/10 Excellent

FUKUSHI

三連休中にも関わらず大変コストパフォーマンスの良いホテルで家族の多い私たちにとってありがたかったです。 特にバイキングは品数豊富でどれも美味しく頂きました。とっても混んでいる日ではあったのですが、活気あふれている雰囲気で良かったと思います。
Stayed 1 night in Feb 2025

10/10 Excellent

??

大変良かった！
Stayed 1 night in Feb 2025

4/10 Poor

Satoko

Stayed 1 night in Feb 2025

8/10 Good

michiko

今回で3回目の宿泊でした。初めてのとき歯ブラシに驚きました。木でブラシ部分も大きくシューズブラシかと思う程でした。今回ようやく普通サイズで硬さもちょうどよかったです。
Stayed 1 night in Feb 2025

8/10 Good

yukako

スタッフのみなさんはとても感じが良かったです。中国人の団体客が多く、静かに過ごしたい方には向いていないと思います。
Stayed 1 night in Feb 2025

8/10 Good

Shoko

Stayed 1 night in Jan 2025

8/10 Good

Toshiya

Liked: Cleanliness, amenities, property conditions & facilities
インクルーシブは大変お得でした。 その一方で部屋はボロボロになってます。 バイキング狙いで行きました。
Stayed 2 nights in Jan 2025