Best Western, York hotels

"Clean hotel, friendly and helpful staff"

"Lovely hotel, had everything we needed. Central & good value for money as breakfast was included. Particularly loved they catered for gluten free diet at breakfast. Staff were helpful. "

"Staying here was a treat! I felt very posh! The Grand is a beautiful hotel, the room was spacious, clean and modern. I would definitely stay here again!"

"The hotel is lovely and the staff were very freindly and attentive. The only thing we felt was a small issue was that the bathroom had rather a unpleasant smell of bad drains. I'm certain the staff would have addressed this immediately if we had gotten around to mentioning it, but it wasnt that big a deal in the grand scheme of things. "

"The staff were amazing and certainly added to the stay. Breakfast was great too. I would recommend the hotel consider a thicker mattress topper as that certainly would have helped as you can feel the gap between the beds and the mattress is a very hard one, not used to that and the pillows were very lumpy and not too comfortable either. But apart from that the hotel was lovely. Fantastic location. The staff are the star of the hotel for sure "

"This was our second stay. It is a convenient location and a very comfortable hotel, we will come back again."

"Great location with a good atmosphere "

"The pub for dinner was lovely and the food portions were good. Hotel room was comfortable, pillows were a little tired. Very good power shower and a decent hairdryer. Good selection at breakfast and very tasty"

"Great base for a trip to York. Really close to Barbican theatre (venue for our trip). Spent the day after in York, could leave the car in the car park all day! "