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The Phoenix Hotel Yogyakarta - Handwritten Collection

5.0 star property
Colonial Yogyakarta hotel in Central Yogyakarta with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Phoenix Hotel Yogyakarta - Handwritten Collection

Outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Meeting facility
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Gym
    Gym
The price is S$96
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Legacy)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed (Legendary)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Legendary)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds (Legacy)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (Phoenix)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Phoenix)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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8.8 out of 10, Excellent, (628)
The price is S$106
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233

What's nearby

  • Malioboro Street - 1 min walk - 0.1 km
  • Tugu Yogyakarta - 2 min walk - 0.2 km
  • Malioboro Mall - 16 min walk - 1.4 km
  • Taman Sari - 6 min drive - 5.3 km
  • Gembira Loka Zoo - 6 min drive - 5.6 km

Getting around

  • Yogyakarta Station - 19 min walk
  • Yogyakarta (JOG-Adisucipto Intl.) - 21 min drive

Restaurants

  • ‪House of Raminten - ‬7 min walk
  • ‪Roaster And Bear - ‬4 min walk
  • ‪Kebon Ndalem Jl Diponegoro - ‬3 min walk
  • ‪Tio Ciu Chinese Food & Sea Food - ‬2 min walk
  • ‪McDonald's - ‬6 min walk

About this property

The Phoenix Hotel Yogyakarta - Handwritten Collection

Luxury hotel near Malioboro Street
Located close to Tugu Yogyakarta and Malioboro Mall, The Phoenix Hotel Yogyakarta - Handwritten Collection provides a terrace, a hair salon and dry cleaning/laundry services. Treat yourself to a body scrub, a facial or a body wrap at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and 8 meeting rooms
  • ATM/banking services, tour/ticket information and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 144 rooms have comforts, such as 24-hour room service and free international calls, as well as perks, such as premium bedding and pillow menus.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Blackout curtains, in-room massages and turndown services
  • Flat-screen TVs with cable channels
  • Balconies, free infant beds and electric kettles

Languages

English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1918
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta MGallery Collection
The Phoenix Hotel Yogyakarta Handwritten Collection
The Phoenix Hotel Yogyakarta - Handwritten Collection Hotel
The Phoenix Hotel Yogyakarta - Handwritten Collection Yogyakarta

Frequently asked questions

Does The Phoenix Hotel Yogyakarta - Handwritten Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Phoenix Hotel Yogyakarta - Handwritten Collection?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at The Phoenix Hotel Yogyakarta - Handwritten Collection on 27 Nov,2024 start from S$95.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Phoenix Hotel Yogyakarta - Handwritten Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Phoenix Hotel Yogyakarta - Handwritten Collection?

Self-parking is free at this property.

What time is check-in at The Phoenix Hotel Yogyakarta - Handwritten Collection?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at The Phoenix Hotel Yogyakarta - Handwritten Collection?

Checkout is at noon.

Does The Phoenix Hotel Yogyakarta - Handwritten Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 550000 per vehicle applies.

Where is The Phoenix Hotel Yogyakarta - Handwritten Collection located?

Located in Central Yogyakarta, this luxury hotel is steps away from Malioboro Street and Tugu Yogyakarta. Gadjah Mada University and Malioboro Mall are also within 1 mi (2 km). Yogyakarta Station is 19 minutes by foot.

The Phoenix Hotel Yogyakarta - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 565 out of 958 reviews" "
Rating 8 - Good. 304 out of 958 reviews" "
Rating 6 - Okay. 58 out of 958 reviews" "
Rating 4 - Poor. 24 out of 958 reviews" "
Rating 2 - Terrible. 7 out of 958 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Stayed 2 nights in Oct 2024

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very pleasant, smiling and helpful. They made our stay a very happy experience. Nice historical property.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I have always wanted to stay at this hotel, and did not disappoint. Beautiful rooms, public spaces and breakfast was awesome.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sin Yee Christopher James

Stayed 3 nights in Aug 2024

6/10 Okay

Lynn

Stayed 2 nights in Jul 2024

10/10 Excellent

Binal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Well located. Very walkable.
Stayed 2 nights in Aug 2024

10/10 Excellent

gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lovely staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Past and Present
The Phoenix is an elegant historic hotel beautifully designed with well appointed interiors featuring amazing interior spaces, antique furniture, statues and wall hangings, the sumptuous buffet breakfasts features Balinese percussion music and the reception staff accommodatingly made every effort to enhance my stay, it is one of the best hotel experiences I have ever enjoyed, John Mark
Stayed 2 nights in Jun 2024

8/10 Good

Xiaofeng, Shanghai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical and trandition
Stayed 2 nights in Jun 2024

10/10 Excellent

Hollie

Stayed 3 nights in Jun 2024

10/10 Excellent

ingrid

Stayed 3 nights in May 2024

8/10 Good

Matthew, Woodside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Phoenix Hotel is beautiful and luxurious, with an open, airy feel and Asian art all over the place. The pool is very pleasant and well-used (including by my wife and me), and I also got a nice massage. Our room was nice, with a small deck overlooking the pool--though the hotel grounds are so extensive that it took a while to get there from the entry. The A/C and shower in our room worked well, but there was a problem with the shower pipes that created a loud noise and required periodically adjusting the knobs (sometimes in the middle of the night). The staff was over-the-top friendly, but the service itself was uneven. For example, the staff did not replace our towels and bath mats even after specific requests. (We took lots of showers due to the heat and humidity, so the towels needed replacing.) The included breakfast was extensive in a pretty setting, but the focus was on quantity over quality. One could find decent things to eat, though, whereas dinner was flat-out bad with slow service (though slow service seems common in Indonesia). We ate dinner at the hotel our first night and never again. We also were disappointed in the location. We thought we would like being near Malioboro St., but only visited it once and felt no need to go back. Instead, we went across town every night to an area with better restaurants. So although the Phoenix Hotel overall was very nice, we would probably try somewhere else if we ever went back to Yogyakarta.
Stayed 6 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Character and locale good, everything else lacking
Hotel had very nice common areas, gave the place alot of character. Location also good, near to the train station and a short car ride to Maliboro shopping street. Cleanliness in the room was quite poor. E.g. stains on the bed sheets and towels, towels were grey. Toilet lacked proper maintenance. Wobbly tiles, musky smell from the water when you turn on the shower, low water pressure in the toilet and shower. Service at the front desk and restaurant was slow. The language barrier made it hard to communicate. Concierge was not helpful and hard to reach. Spa was 3/5 in terms of size, aesthetic, and availability. Hard to believe it's a 5-star hotel. Stayed at another Yogya hotel 5min from Phoenix Hotel and that was a much more pleasant experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old colonial style hotel. Good staff, plenty of variety for breakfast. Close to main street in Yogya, easy to walk, inexpensive to use a taxi.
Stayed 1 night in Apr 2024

8/10 Good

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a beautiful historic property with an amazing pool and breakfast. The rooms need updating because of wear and tear but since the hotel is located righ in the center of town, it is very convenient to come and go.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, loved the pool, the restaurant and the quality of the rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall perfect hotel
Perfect location within walking distance of the train station and Malioboro Street. One of the best hotels I ever stayed at. Great breakfast buffet. Very helpful front desk. Well-equipped gym. Very reasonably priced great car and driver a the day of vising temples. I wouldn't know what to improve.
Stayed 2 nights in Apr 2024

10/10 Excellent

Weng Keong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and helpful. Beautiful heritage building.
Stayed 5 nights in Mar 2024

8/10 Good

Ping Teng

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pros...beautiful and history hotel, nice and many breakfast choices, comfortable bed and most important the shower is running strong and hot, nice travel agent office at grd flr, mcd/kfc/many bank very near Cons....can hear people talking on next room, room size is small, balcony view to see barb wire, deco & f&f are aging, not near to malioboro street...when u finish the malioboro st. Advice to take grab....coz its far to walk back to hotel, very few western restaurant around
Stayed 6 nights in Feb 2024

10/10 Excellent

Kristian, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building, great location, fantastic food
We stayed here over Christmas, and the hotel was exactly what we were hoping. Beautiful building, a lovely comfortable room with good air-con, in a great location. The breakfast offering was particularly special - there were loads of options and food hygiene seemed good.
Stayed 2 nights in Dec 2023

8/10 Good

Irene, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building, lovely staff, very nice food (breakfast and dinner), lovely courtyard for dining & easy to get taxis etc.
Stayed 3 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a refresh
Staff nice enough facilities probably need updating but old colonial style hotel which is is nice
Stayed 3 nights in Dec 2023

10/10 Excellent

DR KALIISVARAN RAJA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent and friendly staff.walking distance to malioboro plaza
Stayed 3 nights in Dec 2023