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Quest Whangarei

3.5 star property
Hotel in Whangarei

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Private kitchenette
In-room safe, soundproofing, iron/ironing board, free WiFi
Bathroom
View from room
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Room options

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About the area

Map
58 Bank Street, Whangarei, 110

What's nearby

  • Botanica & Cafler Park - 6 min walk
  • Whangarei Art Museum - 10 min walk
  • Town Basin Marina - 12 min walk
  • Claphams National Clock Museum - 15 min walk
  • Whangarei Quarry Gardens - 3 min drive

Getting around

  • Whangarei (WRE) - 10 min drive

Restaurants

  • ‪The Butter Factory - ‬4 min walk
  • ‪Dickens Inn - ‬3 min walk
  • ‪Whangarei Farmers Market - ‬3 min walk
  • ‪Noodle Canteen City Branch - ‬4 min walk
  • ‪Fat Camel Cafe - ‬3 min walk

About this property

Quest Whangarei

Hotel in the business district
Quest Whangarei provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • A front desk safe, luggage storage and tour/ticket information
  • A lift
Room features
All guest rooms at Quest Whangarei have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, microwaves and stovetops

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Onsite parking available only on request
  • Parking on site (NZD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: NZD 10 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 4 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 10.00 per person
  • Self-parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

We should mention

Free WiFi in public areas has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Whangarei Apartment
Quest Whangarei
Quest Whangarei Hotel
Quest Whangarei Whangarei
Quest Whangarei Hotel Whangarei

Frequently asked questions

Is Quest Whangarei pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Whangarei?

Self-parking is available for NZD 15 per day.

What time is check-in at Quest Whangarei?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Quest Whangarei?

Checkout is at 10:00 AM.

Where is Quest Whangarei located?

Located in the heart of Whangarei, this hotel is steps away from Tuatara Gallery, Old Library Arts Centre and Pou. Claphams Clock Museum and Botanica & Cafler Park are also within 10 minutes.

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Quest Whangarei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 271 reviews
Rating 8 - Good. 92 out of 271 reviews
Rating 6 - Okay. 23 out of 271 reviews
Rating 4 - Poor. 5 out of 271 reviews
Rating 2 - Terrible. 2 out of 271 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dalma

Spacious, well-appointed rooms with great bedding and well-equipped kitchenette.
Stayed 1 night in Feb 2023

8/10 Good

Gillian

Conveniently located and clean hotel with all amenities you’d expect from a Quest Hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Marilyn

The staff were super friendly and helpful. The unit was very clean and comfortable.

10/10 Excellent

Jenan

Business trip
Stayed 2 nights in Dec 2022

10/10 Excellent

Michael

It was great
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

I will be back
Staff were great, helpful and friendly
Stayed 1 night in May 2022

10/10 Excellent

Tony

Property is right in middle of city centre and easy walking distance to everyone. Car parking is available but $15 per night, which is a bit over the top.
Stayed 1 night in Jun 2023

8/10 Good

David

Good location, easy parking, clean and tidy room. Very helpful and courteous receptionist. We arrived Easter Sunday about 530pm and had to use intercom to gain access but it was really hard to hear due to traffic noise.
Stayed 1 night in Apr 2023

6/10 Okay

Kirsten

The room was warm and comfortable, and in a great location. Unfortunately there was loud music from a bar or club next door that played until the small hours of the morning that kept both rooms in our party awake. The people staying above us were also very loud.
Stayed 1 night in Jul 2022

6/10 Okay

ALLAN

Okayish
Nobody in reception when we arrived. Lift not working. A pleasant room, spacious, bit dated. Good location.
Stayed 2 nights in Sep 2022

6/10 Okay

Alan

Liked: Property conditions & facilities
Staff were very helpful. Room is clean but very basic. Although we didn’t use it, cutlery, cups and glasses were not a matched set, three different forks, three different knives etc Still usable but what it should be.

6/10 Okay

William

Parking was a problem
Stayed 1 night in Mar 2023

6/10 Okay

John

The staff were very nice and the location was great, but the room was not cleaned properly, we found food in the freezer and very dirty dish in the oven. There was only one clean over a 3 night stay and all they did was make the bed poorly and change the towels.
Stayed 3 nights in Sep 2022

2/10 Terrible

Chris

Disliked: Staff & service, property conditions & facilities
For the price this place is basic. You are paying 5 star prices and getting 3 star standard. Basic. Lamps in bedroom didn’t work. It was just cheap, cold no view not comfortable in the apartment. I stay all over nz for work and I have never paid over $330 for a night in such a basic hotel. I’ll never stay here again
Stayed 1 night in Aug 2023

8/10 Good

Elizabeth

Liked: Staff & service
The property is in an excellent location in downtown Whagarei, clean, comfortable but the check-in process was very strange. They don’t have anyone at the front desk after 5 PM. You have to call on an intercom to someone, wait a while on hold for them to answer, then it is hard to hear them with traffic going on. There happened to be one staff member, who by coincidence had to stay late for something else. She found me or else I may never have found my way to our room or to parking.
Stayed 1 night in Jan 2023

8/10 Good

julie

Can’t comment on staff really as on arrival you press a button wait and a voice on the other end pass you a code to access keys. You are on your own from there. Room was clean and had everything you needed. There is free parking between 4:30pm and 8;30 am. A little hard to find based on the map. Olson had to use card to enter through the door to garage and press exit button to allow a car through. Not sure if this is for everyone or just an issue with our card. But as there is no one to ask can’t say. The area down by the water is a must to stroll around and enjoy a coffee.

6/10 Okay

Atsushi

Disliked: Staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

Keith

Stayed 1 night in Jun 2023

6/10 Okay

Raj

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2023

8/10 Good

Iftikhar

Stayed 1 night in Mar 2023

8/10 Good

Cameron

10/10 Excellent

Chong Wee

Stayed 1 night in Dec 2022

10/10 Excellent

Tom

Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Stayed 2 nights in Aug 2022