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Rendezvous Heritage Hotel Queenstown

4.5 star property
Breathe easy with scenic views and wellness options galore. Savor breakfast alfresco or dip into one of two pools.

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Photo gallery for Rendezvous Heritage Hotel Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Exterior
Daily buffet breakfast (NZD 38 per person)
Exterior
Exterior
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
The current price is S$352
includes taxes & fees
14 Feb - 15 Feb

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Lakeview

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
Pillow-top bed
  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Deluxe Room Non-Lakeview

Miscellaneous

Family Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Map
91 Fernhill Road, Queenstown, 9197

What's nearby

  • Queenstown Beach - 20 min walk
  • Kiwi and Birdlife Park - 3 min drive
  • Queenstown Mall - 3 min drive
  • Skyline Queenstown - 3 min drive
  • Queenstown Gardens - 5 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Luxury eco-certified hotel in the city centre
Consider a stay at Rendezvous Heritage Hotel Queenstown and take advantage of a terrace, a garden and a library. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Mackenzies Restaurant, offers breakfast, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Free newspapers, wedding services and a 24-hour front desk
  • A TV in reception, luggage storage and a computer station
  • Guest reviews speak highly of the breakfast, pool and convenient parking
Room features
All 175 rooms boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 49-inch LCD TVs with premium channels
  • Fridges, free infant beds and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Covered self-parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Rendezvous Heritage Hotel Queenstown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of 7 Feb,2025, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on 14 Feb,2025 start from S$352.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rendezvous Heritage Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rendezvous Heritage Hotel Queenstown?

Self-parking is available for NZD 15 per night.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Rendezvous Heritage Hotel Queenstown?

Checkout is at 10 AM.

Where is Rendezvous Heritage Hotel Queenstown located?

Located in the heart of Queenstown, this luxury hotel is within a 15-minute walk of Mt Crichton Loop Track and Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 1 mile (2 km).

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, the room had a bar fridge and itwas extremely chill.
Stayed 4 nights in Jan 2025

10/10 Excellent

Aron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Excellent views of the lake. Pool and hot tub.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and nice spacious room, comfy beds and great amenities. Really enjoyed our stay here and will definitely stay here longer when back this way. Loved the pool area and hot tub. If you have a car, there is a charge of 15 NZ dollars a night for the car park. Not necessarily a negative but there is nowhere else nearby to park your car so it’s just something to factor in.
Stayed 5 nights in Jan 2025

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrzej, Wayland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice eco-friendly hotel. Decent breakfast, good dinner options. 15-minute walk down a fairly steep road to downtown with plenty of excellent dining options. Fantastic views of the lake from our room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely 3 night stay here. Ate at the restaurant twice and it was delicious. Staff were lovely. Room was spacious. Only downfall was the hill to get to the accommodation. We felt like we needed to drive down to the main area of Queenstown, and parking in Queenstown is not great and all paid. Parking at the hotel is a first come first served basis and basically luck of the draw. This could be better managed.
Stayed 3 nights in Jan 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay. Had a few issues sorting the room but ok in the end
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely large suite. Huge bed was very comfortable. Would recommend And appreciated the upgrade
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff very helpful, and bed was comfortable. Would recommend staying here.
Stayed 4 nights in Jan 2025

8/10 Good

Uel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a beautiful view. Friendly helpful staff.
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Travelled with family and small children
Nice hotel
Stayed 7 nights in Jan 2025

8/10 Good

Crisma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No comments
Stayed 2 nights in Jan 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was a returning customer having stayed several years ago at this Hotel and had a good experience. This time however I did not have a great experience when my room wasnt ready at 3pm as per the check in time. We had to wait to 4pm to check in and then was sent to the wrong room so couldnt access the room. Before returning to the hotel for our next booking (a few days later) I rang to ask to speak to the manager to ask if we could check in earlier and left a message. The person said the magare would call me when they came out if their meeting. Teh manager never called that day or the next or at all. Dissapointing experience for me and would not stay again at this hotel or reccomend to others.
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large rooms with nice outdoor balcony. Swimming pool and a 15 minute walk to main shopping in Queenstown
Stayed 1 night in Jan 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Staff & service
I had an extremely disappointing experience at this hotel. The manager lied about the room not being ready, claiming it was due to maintenance when it was actually just housekeeping. Check-in was delayed by two hours, and they didn’t offer to take our bags for us. Compensation was only offered after disagreement, and even then, it was a free drink voucher. Since I don't drink alcohol, they awkwardly suggested chocolate milk - hardly appropriate. Later that evening, we overheard staff at the bar openly and unprofessionally discussing the incident. To make matters worse, when I tried to use the drinks voucher for a mocktail (priced the same as beer), I was told it could only be used for soft drink, despite reception telling me otherwise. At dinner, the restaurant had run out of chicken for the pasta which was incredibly frustrating as I then had to go without or with a seafood alternative for added cost. The supposed $10 housekeeping discount they offer is a complete ruse – we weren’t allowed to apply it to the lunch we had at the restaurant upon checkout. Overall, this was an unprofessional and poorly managed experience. I would not recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab place to stay. Room was large and clean, with nice amenities. Easy 15 walk to city centre, so close to shops, dining etc. We didn’t eat at the onsite restaurant, but bought coffees and the staff were very friendly. Pool, spa, sauna and gym were lovely and great to use after a day out enjoying beautiful Queenstown. Would highly recommend the Heritage Hotel Queenstown.
Stayed 2 nights in Jan 2025

10/10 Excellent

Zhao Jian

Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

MOHAMMED

Stayed 3 nights in Oct 2024

6/10 Okay

Dr Anna, Sydney

Stayed 3 nights in Dec 2024

10/10 Excellent

LAKSHMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the surrounds of the property

10/10 Excellent

joe

Liked: Property conditions & facilities
Great quieter place
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ravi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay...wonderful facilities; exceptional staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 1 night in Dec 2024