8/10 Good
Laura
Travelled with family, Travelled with family and small children
2 Jan,2025
We had a sensational stay in Queenstown! What a fabulous city. As we have two children an apartment was ideal for us as they are fussy eaters! The apartment is super spacious and has stunning views over the lake as well as being a short walk to town around 2-5 minutes.
Now to the hotel, beautiful Lana on the front desk was so lovely and kind. The apartments are old and a lot of things need upgrading and replacing such as the mattresses that are sagging. However she did try to move us but ultimately we chose to stay as the hotel was full. It’s hard when each apartment has individual owners as some may be more open to maintaining and upgrading whereas other owners want to do the bear minimum so I really empathise with the varied standard levels between the apartments. Also it said on our booking there was a sauna and hot tub which there is not, so if management can audit these details that would be good 😊
It looks like the Rydges is getting a renovation so we might try there next time or maybe stay in Arrowtown which is so charming. I look forward to returning to stunning Queenstown again.
Laura
Stayed 3 nights in Dec 2024