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"Simple but clean hotel close to the train station! "

"The staff is EXCELLENT at the check-in, bar and the restaurant. Everyone is very helpful. We enjoyed our stay. The only complaint is that the carpet in the room needs to be cleaned, other than that it was great."

"Great welcome at reception. Only downside is that the bar area does not open until 12 noon so if you arrive early you cannot get a refreshment. Super tasty meal in the evening and first class service in the bar. Thank you for a great short stay. "

"We were very happy and enjoyed our stay, we were made to feel very comfortable by the professional and friendly staff. Our rooms were spotless and so was all of the hotel. The food was excellent quality and very tasty. I'd definitely recommend The West Cliff."

"A wonderful location. Can hear the sea from a Seaview room. Staff are overworked but really helpful and pleasant. A wonderfully grand hotel from the olden days managing the 21st century. "

"The hotel staff were very friendly, the rooms were lovely, clean & the beds were very comfortable. On site parking & heated outdoor pool. Breakfast was very good. Overall stay was excellent. "

"Clean, quiet and comfortable. Loved the Manor House/main building, which has an interesting and quirky history, dating back to the 1600s. Rooms are basic, a bit dated and located separately from the main building - now a conference centre - and are a complete contrast to the lovely 17th century features of the manor. Room was also quite hot as there is no air conditioning. Staff were welcoming and friendly. Check in was very quick. We enjoyed sitting on the terrace with a glass of wine overlooking the grounds. It was perfect for a one night stay to avoid the hassle and expense of parking in nearby Winchester, where we were heading the next day. Would stay again. "

"Great hotel, super friendly staff, lovely swimming pool. Awesome breakfast served by fantastic waitresses who were lovely. Good sized room and excellent shower, floor a little creaky and bed slightly hard but to be expected in a property of this age. No evening meals unfortunately but plenty of local food options nearby. A little bit of noise in the morning from the coaches running their engines first thing, not excessive. Overall very happy with our stay at Laguna, nice old fashioned style hotel with plenty of character and good value "

"Beautiful pet friendly hotel with good onsite restaurant and entertainment. Staff are amazing. "