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Hotel Puerta del Sur

3.5 star property
Riverside Valdivia hotel connected to the convention centre, steps from Rio Cruces Bridge

Choose dates to view prices

Photo gallery for Hotel Puerta del Sur

Front of property
Property video
Outdoor spa tub
Lobby sitting area
1 bedroom, in-room safe, desk, laptop workspace
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • Gym
  • Breakfast included
The current price is S$125
16 Jul - 17 Jul

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin with Terrace

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin with Terrace

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Twin

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite Twin

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 30 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King con Terraza

1 bedroom, in-room safe, desk, laptop workspace

Superior King con Terraza

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

1 bedroom, in-room safe, desk, laptop workspace

Superior King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Garden View

1 bedroom, in-room safe, desk, laptop workspace

Room Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior With View

1 bedroom, in-room safe, desk, laptop workspace

Room Superior With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite With Garden View

1 bedroom, in-room safe, desk, laptop workspace

Suite With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior With View

1 bedroom, in-room safe, desk, laptop workspace

Room Superior With View

  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000

What's nearby

  • Rio Cruces Bridge - 3 min walk - 0.3 km
  • Parque Saval - 12 min walk - 1.0 km
  • Costanera Arturo Prat - 2 min drive - 1.3 km
  • Valdivia Square - 2 min drive - 1.3 km
  • Cervecería Kunstmann - 3 min drive - 2.7 km

Getting around

  • Antilhue Station - 40 min drive
  • Valdivia (ZAL-Pichoy) - 29 min drive

Restaurants

  • ‪Planeta Brunch - ‬3 min drive
  • ‪Sweet & Gourmet - ‬14 min walk
  • ‪El Bunker - ‬12 min walk
  • ‪Bar Bundor - ‬13 min walk
  • ‪La Bota Cervecera Brew Restaurant - ‬8 min walk

About this property

Hotel Puerta del Sur

Hotel near Rio Cruces Bridge
Located close to Pedro de Valdivia Bridge and Parque Saval, Hotel Puerta del Sur provides a free breakfast buffet, a marina and a terrace. For some rest and relaxation, visit the sauna or the 3 hot tubs. Enjoy the gym, as well as activities, such as kayaking, boat tours and fishing. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, a local area shuttle and smoke-free property
  • A TV in reception, a lift and a front desk safe
Room features
All guest rooms at Hotel Puerta del Sur offer perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and heating

Languages

English, Spanish

Similar properties

Reception

Diego De Almagro Valdivia Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 247 reviews
Diego De Almagro Valdivia Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 3 hot tubs
  • Bicycle cleaning area
  • Bicycle tours
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Paddleboard
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • Marina
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 53500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 53500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from December to March
Pool access available from 10:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerta del Sur
Hotel Puerta del Sur Valdivia
Puerta del Sur
Puerta del Sur Valdivia
Hotel Puerta Sur Valdivia
Hotel Puerta Sur
Puerta Sur Valdivia
Hotel Puerta del Sur Hotel
Hotel Puerta del Sur Valdivia
Hotel Puerta del Sur Hotel Valdivia

Frequently asked questions

Does Hotel Puerta del Sur have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Puerta del Sur?

As of 30 Jun, 2025, prices found for a 1-night stay for 2 adults at Hotel Puerta del Sur on 16 Jul, 2025 start from S$124.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Puerta del Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta del Sur?

Self-parking is free at this property.

What time is check-in at Hotel Puerta del Sur?

Check-in begins at 3 PM.

What time is check-out at Hotel Puerta del Sur?

Checkout is at noon.

Where is Hotel Puerta del Sur located?

Situated on the riverwalk, this hotel is within a 15-minute walk of Rio Cruces Bridge and Parque Saval. Pedro de Valdivia Bridge and Casino Mundo Dreams are also within 1 mi (2 km).

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Hotel Puerta del Sur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 100 reviews
Rating 8 - Good. 37 out of 100 reviews
Rating 6 - Okay. 9 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant and amenities. In a good location near to Valdivia.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and area. Many places to eat close by and an easy drive to the center of Valdivia.
Stayed 2 nights in Mar 2025

10/10 Excellent

niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, bucolic location in the midst of a beautiful estuary. Most likely the best accommodation in Valdivia
Stayed 2 nights in Mar 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens, comfortable room, lovely staff, great swimming pool, fabulous food. In 5 weeks travelling it's the best hotel I have stayed in (out of 12)!
Stayed 4 nights in Feb 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel in Valdivia

Lovely hotel. The restaurant is great and you can get private expeditions on the river from the hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Vacations

Very good hotel, very conveniently located near a mangrove area, for bird watching
Stayed 2 nights in Jan 2025

10/10 Excellent

Todd

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful time at the hotel. The front desk was extremely helpful with Resturant suggestions and making reservations. It’s very easy to walk to the town.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at breakfast was very accommodating.
Stayed 1 night in Apr 2025

8/10 Good

Eduardo S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It's a nice hotel, well located, very quiet and beautiful view of the river.
Stayed 1 night in Oct 2023

6/10 Okay

Joseph

Liked: Staff & service, amenities
The property is dated and should be graded. Location is fine, but the price you pay is not worth it.!
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
The hotel was nice, but there was stains on the carpet and not very many in amenities. The tile in the bathrooms were cracked in need of repair. It’s certainly overpriced for what you get.
Stayed 1 night in Feb 2025

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Showed up a little early and the clerk had already our room available for us. Very clean and quiet, I really love this place, the view is spectacular. Best breakfast ever with fresh bread, and pastries. Staff very friendly. Definitely I'll come back.
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the change in administration I love this hotel Puerta del Sur. Friendly and respectful staff, good amenities, amazing views of the river and Cau-cau bridge. Good breakfast. No spiders and mosquitoes as it was in the past. I fully recommend this one special when you book thru Expedia, much cheaper than by the front desk.
Stayed 1 night in Apr 2024

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good!
Stayed 1 night in Mar 2024

8/10 Good

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia lies again! This is a nice clean property with nice sized rooms, wide hallways and wooded area surrounding property and plenty of free parking. No business center, bellman,or concierge. This is a solid 3 star hotel and it is fine. Why Expedia overrates this hotel is very misleading. Nicest part is the checkin desk has young university staff attending hotel mgmt school and actual try to help guests. Very refreshing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Agustina

Liked: Cleanliness, amenities, property conditions & facilities
La atención y el hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Isabella

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, room comfort

Lugar muy acogedor.

El hotel es genial, sus instalaciones y su entorno es único. Quizás deben tener una mayor variedad en la carta del restaurante y tener una precios más competitivos con otros locales de la ciudad. En cuanto al muelle se recomienda poner letreros de advertencia en la zona donde hay humedales para los niños que no conocen esa zona.
Stayed 2 nights in Feb 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

JUAN

Liked: Cleanliness
Las habitaciones no tienen aire acondicionado, el personal no tiene información concreta de los servicios del hotel así como el procedimiento para hacer uso de las instalaciones, las duchas son antiguas y súper incómodas
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
El hotel es muy lindo, pero en la habitacion habia feo olor (como a humedad ... la verdad, estuvimos dos noches y ni avise ... no era super terrible, pero restaba). La vista muy linda, los espacios exteriores hermosos!! El bar muy lindo con fogones para disfrutar en dias frios.
Stayed 2 nights in Feb 2025

6/10 Okay

Valeria

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025