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"Excellent, only problem was a noisy guest from the room next door."

"Beautiful well appointed thought throw cabin with amazing view of the lake "

"The service level at this hotel is terrible. Don’t be deceived with the beautiful surrounding forests and the well marketed architecture. There is almost no service. The staff is like floating clueless ghosts and everywhere in the hotel is freezing. The food is also terrible. Nawelpi is certainly not a 5 star hotel. I’d like to meet the person who gave 5 stars to this hotel. At best it’s 3 stars. The indifferent attitude of the staff is unforgivable. In the room, almost nothing works. "

"This particular hotel is very well situated within easy walking distance to the best of Valdivia. There are numerous restaurants, plazas and coffee shops nearby. The staff is extremely helpful in providing you help with all your travel needs."

"Parking is a bit tight on the property, but there is ample parking nearby. Would like a little more variety with the breakfast."

"Has great view of the city on its 12th floor, breakfast was awesome, personnel was courteous"

"beautiful and cosy place on the side of the lake…amazing views and great cabins "

"La cabaña es cómoda y muy limpia. El único tema qué hay 3 perritos y cuando ingrese uno me rayo el auto porque se encaramó en el vehículo. El dueño de la cabaña quedó en hacerse cargo así que todo bien. Pero la verdad no fue un buen momento"

"This is a really nice place to stay, Nicole was very friendly and the breakfast was great!"