Independent, Vagamon hotels

"Good place for a good break"

"We had a wonderful stay at hill’s and hues. Thank you for all your help with our stay. Just be mind full that it is at a top of a massive hill it is very steep to drive/walk up there but the hotel is very helpful. I would recommend."

"I booked this property for the benefit of airport shuttle as per information provided on the search. I contacted them through expedia messages and didnt get a reply. I then called them when I reached India which was option 2. Firstly, the number they provided was not the number to call. The person then gave me 2 different numbers. I called both numbers and the receiver was confused that i needed airport pickup, stating they dont have a hotel taxi and dont do airport pickups. This was after telling me to hold on and hanging up on me multiple times. Eventually, I was told I must call another number which was a landline. By now, I was fustrated and thinking this was a scam. Then they told me I must pay my own taxi to get to the hotel which was 2 hours away. After 1 hour back and forth trying to get a solution or a refund and now midnight, I decided I would just book another hotel few minutes away. Luckily I coukd afford it at the time. After a long flight and having to deal with a wrong number, false advertising and having to speak to multiple people is quite unprofessional and tiring. This was my 16 th hotel in 16 days with city and country hopping and I have not received such unprofessionalism in any other. They get a minus rating even lower than terrible from me. "

"Excellent scenery and service. Courteous staff. "

"One night stay to experience the Periyar reserve close by. Our room was enormous and located near the very back of the property. Sadly building works are directly next to the property so we heard angle grinding. Mgr tried to stop them but only the rain did. Staff amazing. Food delicious. Great cocktails and beers. Breakfast sumptuous! Many many options to choose. Lovely hotel with nature every where. Peaceful (mostly) oasis. We did the Nature walk. Some confusion over timings etc meant we were late back but the hotel held breakfast for us. Note if you are doing the walk wear long trousers and ideally walking boots or trekking sandals. Brilliant experience with Betsy our guide."

"This hotel being a 5 star is a joke. The rooms are very old and the bathroom had a very bad smell to it. The room was not maintained well and was dirty. I have stayed at numerous 3,4, and 5 star hotels all over the world. This was by far the worst hotel and experience. The hot water did not work properly for showers and the lights went out at least once an hour. The restaurant’s food was very oily and they did not serve proper lunch after 1:30pm so for check in we had very few options. We had to visit nearby hotels during the stay for lunch because this hotel was not very accommodating. After a 10 kilometer hike we would have limited options and went to a nearby lemon tree hotel and the food there was much better. If I had to rate this hotel I would give it 2 or 3 stars and definitely not a 5. Online it says there are 2 restaurants but in reality only one will be open and there is no cafe at all. If you want a mediocre stay then you should stay here but if you want something memorable please choose another hotel. "