Holiday Inn Express & Suites Utica by IHG

2.5 star property
Hotel in Utica with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Utica by IHG

Free daily buffet breakfast
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains
Point of interest
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping
The current price is S$208
includes taxes & fees
18 Feb - 19 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Map
23 Wells Ave, Utica, NY, 13502

What's nearby

  • Utica Memorial Auditorium - 2 min drive
  • Stanley Theater - 2 min drive
  • Saranac Brewery - 3 min drive
  • Mohawk Valley Community College - 6 min drive
  • Utica College - 7 min drive

Getting around

  • Utica Station - 15 min walk
  • Syracuse, NY (SYR-Hancock Intl.) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wingstop - ‬6 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪O'Scugnizzo Pizzeria - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Holiday Inn Express & Suites Utica by IHG

Hotel in a shopping district
At Holiday Inn Express & Suites Utica by IHG, you can look forward to a free breakfast buffet, a free manager's reception and a firepit. In addition to laundry facilities and an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • Swimming pool
  • Free self-parking
  • Access to a nearby health club, express check-out and express check-in
  • Luggage storage, outdoor furniture and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with eco-friendly toiletries and hairdryers
  • LED TVs with premium channels
  • LED light bulbs, fridges and microwaves

Languages

English, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 336 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Frequently asked questions

Does Holiday Inn Express & Suites Utica by IHG have a pool?

Yes, this property has a pool.

How much does it cost to stay at Holiday Inn Express & Suites Utica by IHG?

As of 16 Feb,2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Utica by IHG on 18 Feb,2025 start from S$208.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Utica by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Utica by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Utica by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Utica by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Utica by IHG located?

Located in the heart of Utica, this hotel is within 1 mile (2 km) of Erie Canalway Trail, Utica Children's Museum and National Distance Running Hall of Fame. North Utica Shopping Center and Utica Memorial Auditorium are also within 1 mile (2 km). Utica Station is 15 minutes by foot.

Holiday Inn Express & Suites Utica by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 884 reviews
Rating 8 - Good. 272 out of 884 reviews
Rating 6 - Okay. 65 out of 884 reviews
Rating 4 - Poor. 23 out of 884 reviews
Rating 2 - Terrible. 34 out of 884 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Elmedina

Disliked: Cleanliness, staff & service, property conditions & facilities
I had horrible experience at your property I had kids running up and down hallways kicking knocking and when I called from desk nothing was done about it I was super exhausted and couldn't get rest I was visiting utica due to a sick family member also your property is not safe at all anyone can walk in there were dunk people in the back of hotel coming in and out the lobby I was afraid to park my car traveling alone as woman to stay at this property is not safe. I brought everything up when I left and again was told nothing we could do about! I'm looking fwd for a refunded this property is way to expensive for what it Offered!
Stayed 4 nights in Jan 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations both inside and out were tasteful and BEAUTIFUL and made the whole place seem homey!
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 3 nights in Dec 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! quiet…Paige welcomed us in a friendly manner. Offered coupon to a local very good eatery and gave us helpful local information. We will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay on our way to Canada. Very safe, clean and friendly staff. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in great shape and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maria, Teaticket

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a stopover
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was very clean, the staff at the front desk were very nice, BUT there was a middle school aged sports team staying on our floor who were very loud and inconsiderate. We had to ask them several times to please be quiet. The poor woman at the front desk had to come up twice and another guest called the police and they were still ignoring all of this until well after 11pm. It was very rude and we are very tired today.
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Utica but I also know it can have some edges . . . So, I was pretty grateful for the smooth location and vantage of this hotel (along with the pleasant staff) which made for a friendly weekend home.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha, Goshen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Free breakfast should go till later
My stay was pretty good the room wasn't as clean as it had been in the past. Most of the furniture was quite dusty. Tho happily the bathroom was clean and the beds are very comfortable. I do feel like the free breakfast should be available until a I'm leaving Utica now so I'll it will be late when I get home plus I'm already so wiped out. I'm sorry I would have loved to see everyone time. Being several times I've missed it because I'm trying to pack and checkout therefore it is very hard to get down for breakfast in time
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Stayed 2 nights in Sep 2024

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Honore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and the staff was outstanding
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Amenities
Great hotel, good central location
Stayed 1 night in Oct 2024

10/10 Excellent

alissa

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom indicated more care in improving condition of tile and door
Stayed 1 night in Oct 2024