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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property
Mediterranean Tuscaloosa hotel in South West Tuscaloosa with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Exterior
Lobby
BBQ/picnic Area
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is S$91
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2020
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2020
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2020
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2020
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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The price is S$105
includes taxes & fees
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About the area

Map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 7 min drive - 5.8 km
  • DCH Regional Medical Center - 8 min drive - 9.1 km
  • Bryant-Denny Stadium - 9 min drive - 11.1 km
  • Coleman Coliseum - 9 min drive - 10.0 km
  • University of Alabama - 10 min drive - 10.3 km

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Logan's Roadhouse - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Hotel rejuvenated in 2020 and located near Bryant-Denny Stadium
At SureStay Hotel by Best Western Tuscaloosa Southeast, you can look forward to free breakfast, laundry facilities and a fireplace in reception. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self-parking
  • A computer station, a TV in reception and a porter/bellboy
  • A gift shop, a front desk safe and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as safes and WiFi.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 14 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

Frequently asked questions

Is SureStay Hotel by Best Western Tuscaloosa Southeast pet-friendly?

Yes, SureStay Hotel by Best Western Tuscaloosa Southeast allows dogs (limit 1 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 75 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Tuscaloosa Southeast?

As of 22 Nov,2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Tuscaloosa Southeast on 28 Nov,2024 start from S$91.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Tuscaloosa Southeast?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Tuscaloosa Southeast?

Check-in begins at 3:00 PM.

What time is check-out at SureStay Hotel by Best Western Tuscaloosa Southeast?

Checkout is at 11:00 AM.

Where is SureStay Hotel by Best Western Tuscaloosa Southeast located?

Located in South West Tuscaloosa, this hotel is 2.3 mi (3.8 km) from Tuscaloosa Veterans Affairs Medical Center and within 6 miles (10 km) of Veterans Memorial Park and Bryce Hospital. DCH Regional Medical Center and Noland Hospital Tuscaloosa are also within 6 miles (10 km).

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 552 reviews" "
Rating 8 - Good. 140 out of 552 reviews" "
Rating 6 - Okay. 66 out of 552 reviews" "
Rating 4 - Poor. 45 out of 552 reviews" "
Rating 2 - Terrible. 50 out of 552 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Larissa

Travelled with partner
Disliked: Cleanliness
For the price we paid the condition of the room was unacceptable. Very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and went above and beyond to look after our needs. The room was spacious, spotless and quiet. All in all, with the breakfast included, this was a great value and excellent experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Huey, goes above and beyond customer accommodations! Highly recommend
Stayed 3 nights in Oct 2024

8/10 Good

William

Stayed 2 nights in Sep 2024

2/10 Terrible

Lauren

Travelled with pets
Before charging me extra fees it would have been nice to know the rules about pets. This is not a pet friendly hotel I was called because my dog was barking. Every pet friendly note has barking dogs so I had to leave my event to come to the hotel
Stayed 1 night in Oct 2024

8/10 Good

Alfred

Liked: Staff & service, property conditions & facilities
The staff was very polite and accommodating and had a good selection for breakfast. Room was quite and good for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaclyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The manager, Huey, is the most accommodating and professional! He takes care of anything you need and goes above and beyond customer expectations!
Stayed 3 nights in Oct 2024

6/10 Okay

Melissa

Travelled with family
The hotel is older and a little run down. The sofa bed was terribly uncomfortable, and the king bed wasn’t much better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so pleasant to be around. Great service
Stayed 1 night in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was great and convenient..staff was amazing
Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Meh
Stayed 4 nights in Sep 2024

4/10 Poor

Janice

Stayed 1 night in Sep 2024

4/10 Poor

Daniel, Coquitlam

Disliked: Amenities, property conditions & facilities
This is the third time I've stayed at this SureStay, and first time I've encountered any major issue. First of all, I'd say if you are on a budget and want a comfortable place this should be one to consider. However, my main issue was that they did not take security serious. I was there 5 days, usually ask for cleaning services every second day. Well, they came and cleaned my room after the 2nd night, but left my door unlocked. I don't know if mgmt has instructed cleaning staff on what to do when their keys cannot lock a door, but when I went up to my room after the cleaning the staff had gone but my door was unlocked. When he came back I showed him this, and he showed me that his key was malfunctioning. My polite response was that he should have gotten help immediately and returned to lock it. After that, I turned down every other cleaning request. In the process I also discovered that the room telephone didn't work. We all sign a disclosure of how items left in the room are left at the owner's risk, but that doesn't hold water if even the room cannot be secured. Nothing was stolen thankfully. Also, the breakfast is tepid. Both times I tried it the eggs, potatoes and sausage were not warm. Staff are pleasant, but the young woman I told my concern to didn't really seem to interested. Please do better.
Stayed 5 nights in Sep 2024

10/10 Excellent

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I stayed at on my road trip between Boston and Houston. And it was one of the most affordable. The staff was absolutely stellar and put a smile on our face. The lobby is gorgeous and I was taking pictures of the murals etc. like a tourist. The hot breakfast was delicious; omelets and sausage and gravy! Amazing chandelier and flowers in the dining area. The gazebo has an outdoor sink and grille, and beautiful outdoor lighting. The furniture in the rooms is modern and I want every piece for my apartment lol, complete with a cool sliding barn door. Hands down best hotel I've stayed in for this price; you will feel like you're at a 5 star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service
Excellent price and room for one night. Thanks for helping on my first visit to Alabama!
Stayed 1 night in Sep 2024

2/10 Terrible

tracie

Disliked: Cleanliness, staff & service
Traveled all day went to football game got soaked from rain checked in at 11 pm exhausted cold wet looking forward to hot shower. Shower was dirty wouldn’t drain properly brown dingy water coming up from drain. My 2?daughters bed was made up dirty hair stains and a dirty dock was in bed they were completely grossed out and slept w me and my husband in a double bed we couldn’t wait to get out of there checked out at 645 am without showers $300 terrible
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Stayed 1 night in Aug 2024

4/10 Poor

Bobby

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we went to check in the staff would not get off the phone. Took almost ten minutes before she would talk to us. The pictures are very deceiving. The check in and dining area are nice. The room is not. The bathtub/shower was nasty. The mattress was awful. It was a very old spring mattress on a metal box. The room had a smell to it. The couch sunk in when you set on it. The toilet seat wouldnt stay up when you use it. We will not be staying here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
I cannot believe the condition of this disgusting place. We did not stay the second night. We left. I really would like a refund.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christian

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty looked like they didn’t even vacuum or cleaned the bathrooms I found gum and gum wrappers in room around the night stand and in it.
Stayed 2 nights in Aug 2024

6/10 Okay

amanda

Liked: Staff & service
A good location is essential for a positive university experience and this hotel certainly has that. The on-site breakfast is also a great convenience for students. However, the overall condition of the hotel leaves something to be desired. The rooms could definitely use some updating to improve the overall experience for guests.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked out early and was told by front desk manager no additional charges would be made. Once home , credit card statement showed I was charged for more than one night. They won’t refund. I was ripped off and lied to.
Stayed 3 nights in Aug 2024

6/10 Okay

Darren

Liked: Staff & service
This hotel had a very nice breakfast buffet. The entrance is welcoming as was the staff. The room, however, was not as clean as others. Mostly the bathroom in the room was not clean, the bed was fine.
Stayed 1 night in Aug 2024