Calle Asunción s/n, La Veleta, Entre Calle XelHa y Calle Zac be, Tulum, QROO, 77780
What's nearby
Tulum National Park - 4 min drive - 2.8 km
Gran Cenote - 7 min drive - 5.7 km
Tulum Beach - 9 min drive - 7.7 km
Tulum Mayan Ruins - 10 min drive - 6.0 km
Playa Paraiso - 10 min drive - 7.0 km
Getting around
Tulum Intl. Airport (TQO) - 43 min drive
Restaurants
Sukhothai - 5 min walk
Asian Bodega - 8 min walk
El Camello Jr - 5 min walk
El Tio - 7 min walk
Vaivén - 8 min walk
About this property
Lumina at Mudra Tulum
Suburban aparthotel with 24-hour fitness centre and outdoor pool
This smoke-free aparthotel features an outdoor pool, a 24-hour fitness centre and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in and express check-out are on-site. Each apartment has 2 bedrooms and offers free WiFi and an espresso maker. Guests will find a kitchen with a fridge, a stovetop and a microwave.
Lumina at Mudra Tulum offers 12 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and fans. In-room massages and hairdryers can be requested.
Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Outdoor lighting
Security system
Fire extinguisher
General
100% renewable energy
12 units
At least 80% lighting from LEDs
Bulk dispensers for toiletries
Comprehensive recycling policy
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Garden
Grey water recycling system
Individual decor
Individual furnishings
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property is also known as
Mudra Tulum Aparthotel
Mudra Aparthotel
Mudra Tulum
Lumina at ZAZEN Tulum
Lumina at Mudra Tulum Tulum
Lumina at Mudra Tulum Aparthotel
Lumina at Mudra Tulum Aparthotel Tulum
Frequently asked questions
Does Lumina at Mudra Tulum have a pool?
Yes, this property has an outdoor pool.
Is Lumina at Mudra Tulum pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Lumina at Mudra Tulum?
Self-parking is free at this property.
What time is check-in at Lumina at Mudra Tulum?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Lumina at Mudra Tulum?
Checkout is at 11 AM.
Where is Lumina at Mudra Tulum located?
Located in La Veleta, this aparthotel is within a 15-minute walk of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Hunab Lifestyle Center are also within 3 miles (5 km).
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Lumina at Mudra Tulum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We stayed at one of the penthouse apartments (PH2) with a family of six. The apartment was very clean, we felt safe at all times, the concierge was also very kind and speedy when we reached out. The front desk employees were also very nice.
This apartment is located near plenty of shops, bus stops, and restaurants. It’s exactly like the pictures, I overall had a great experience.
Yulicsa
Stayed 7 nights in May 2025
10/10 Excellent
Ben
10 Jan, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We were happy with our apartment. Stylish and centrally located
Ben
Stayed 4 nights in Jan 2025
10/10 Excellent
Garrick
24 Jul, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the house really really nice
Garrick
Stayed 2 nights in Jul 2024
10/10 Excellent
Sash
5 Jan, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property exactly as the images. Conceriege responds immediately. Room was enormous and very clean. Kitchen was spacious and had everything you need. Lots of greats restaurants, cafes and taco stands within walking distance. Very happy with the hotel and would definitely return in the future!
Sash
Stayed 5 nights in Dec 2024
10/10 Excellent
Carlos
26 Jul, 2024
Liked: Cleanliness, property conditions & facilities, communication
Love it
Carlos
Stayed 3 nights in Jul 2024
10/10 Excellent
Alexandra
6 Jul, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the cleanliness and the modern look of the amenities.
Alexandra
Stayed 2 nights in Mar 2022
8/10 Good
Ashlyn
24 Jul, 2022
Liked: Cleanliness, room comfort, communication
Cute and cozy!
We had a great time! Cute place and cozy. You get everything you see in the pictures.
Property was beautiful but the security at the front door was rude on top of being accused of taking their chrome cast….completely offended!
Desiree
Stayed 2 nights in Jul 2022
6/10 Okay
Alexander
30 Dec, 2024
We had two Apartements with our boys and there girlfriends. Apartment's were really big and super modern, which we liked a lot! BUT…
The smell was really bad. It smelled like a wet basement in both of them! We bought scented candles to make it work.
We had to hunt for a lot of worms and geckos before we went to bed every night!! Staff were friendly, but didn’t understand English. We had to use google translator. The pool is extremely outdated. My son and his girlfriend got an excema after swimming in it one day.
There’s mold build ups in the bathroom corners and our AC in the bedroom was leaking down the floor. You have three locks at the front door, but you wouldn’t have any issues to enter through the terrace door. They are not robust at all!
It would be such a nice place and we would’ve definitely come back to this place, if they would take care of the issues we’ve mentioned!
Alexander
Stayed 10 nights in Nov 2024
10/10 Excellent
Flor
13 Jun, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed 9 days in the 3 bedroom and 5 days in the 2 bedroom apt. I would recommend this place and would stay here again!!!
Pros: Huge Apts. Good location. We felt safe, they had 24 hr security. Wifi was strong. Fans in every room. The AC in the 3 bed apt was amazingly cool. The soaker pool was perfect. With in walking distance to some restaurants. Beautiful birds fly around and visit the balconies. They let us move to the next apt a bit early and were very fast at responding through WhatsApp.
Cons: One of the bedroom bathrooms smelled and we couldn't figure out why in the 3 bed apt. No elevators so carrying the luggage to the 3rd level was a work out. The main pool didn't look clean so opted to not go in and stick to our soaker pool. Eventually we saw someone clean it. There's construction across the street but it wasn't loud enough to bother us.
Flor
Stayed 6 nights in Jun 2024
10/10 Excellent
Zulfikar
27 Dec, 2024
Liked: Cleanliness, property conditions & facilities, communication
Zulfikar
Stayed 5 nights in Dec 2024
10/10 Excellent
Peter
19 Nov, 2024
Liked: Cleanliness, room comfort, communication
Stor fräsch lägenhet i Tulum
Fantastiskt stora rum med tre rymliga sovrum och komplett kök med gasspis och diskmaskin samt stor kyl och frys. Gott om plats för sex vuxna. Gigantisk balkong. Bra WiFi. Bra instruktioner för att komma in. Bra gratis parkering utanför ingången. Ok pool. Rekommenderas.
Peter
Stayed 2 nights in Nov 2024
8/10 Good
Verified traveller
18 Sept, 2024
Liked: Cleanliness, amenities, room comfort, communication
Me gusto mucho la propiedad, el departamento está bellísimo, lo único que pondría pero es a la alberca que parece que le falta algo de mantenimiento, de ahí es más la atención y el lugar muy buenos.
Verified traveller
Stayed 3 nights in Sep 2024
10/10 Excellent
Luis
27 May, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien, servicios en general, comunicación, amenidades y sobre todo privacidad y tranquilidad.
Altamente recomendado!
Luis
Stayed 3 nights in May 2024
10/10 Excellent
Josue
20 Jan, 2023
Liked: Cleanliness, room comfort, communication
De lo mejor de Tulum!!
Woooowww!!!
Sin duda un lugar excelente, superó por mucho mis espectativas y la de todos mis invitados, tranquilo, aislado, y muy bien ubicado. 10/10.
Josue
Stayed 3 nights in Jan 2023
8/10 Good
naeem
2 Jan, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good mix of privacy and hotel with staff.
naeem
Stayed 5 nights in Dec 2021
10/10 Excellent
Juliana
18 Oct, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
You get exactly what you see in the pictures. It is an amazing apartment in a very quiet area. Very comfortable will all the basic needs. Perfect for families and ya can drive around the area to all the parks and cenotes
Juliana
Stayed 5 nights in Oct 2021
10/10 Excellent
Kyla
26 Sept, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Rosy was phenomenal! She was very
Kyla
Stayed 3 nights in Sep 2021
10/10 Excellent
Verified traveller
12 Aug, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
This "condo" was excellent for our family of six. Extremely clean and well kept, very cool decor. Upon arrival, which was around 1:30am-ish, the evening guard, Josue, welcomed us, gave us our condo key and gave us a full rundown of the condo and amenities. We have child that requires a very strict diet and at that hour I asked Josue about a place to eat and the type of meal our son requires. I was utterly amazed at how he went above and beyond in trying to locate a restaurant with the type of food our son could eat even at that time of night. I could not thank Josue enough for what he did, as a parent you are forever thankful. Also, we had contact with Rosy prior to our arrival, she responded to my messages almost immediately. She provided a wealth of services available and a great itinerary for our family with four children to go out and explore. Our housekeeping young lady also went above and beyond in coming through when we asked for certain items during our stay. I can't speak enough of all the great folks at Mudra Tulum. P.S. You'll also love the pizza restaurant down the street from them. Sending a tall high five to all and THANK YOU...
Verified traveller
Stayed 5 nights in Jul 2021
10/10 Excellent
Verified traveller
17 Jul, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Mudra was so welcoming to someone who was taking his first trip to Mexico! Rosy was the absolute best when it came to getting us taxis, giving us amazing places to go see, setting up our covid test, as well as helping us with a shuttle back to the airport! I highly recommend this place! Amazing workout facility as well as pool area! Thank you Mudra !
Verified traveller
Stayed 6 nights in Jul 2021
8/10 Good
Verified traveller
29 Jun, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bien
Verified traveller
Stayed 11 nights in Jun 2021
10/10 Excellent
Verified traveller
30 May, 2021
Verified traveller
Stayed 5 nights in May 2021
10/10 Excellent
Verified traveller
11 May, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful hotel and wonderful and helpful staff! Very clean and spacious. Would 10/10 stay here again!
Verified traveller
Stayed 3 nights in May 2021
2/10 Terrible
Marbel
2 May, 2021
Disliked: Cleanliness, room comfort, communication
Horrible
As soon as we got to Tulum we parked and we were robbed at gun point. Dangerous neighborhood and their cameras did not work even though they had three cameras at the main entrance. Never had such a bad experience could’ve been killed!
Marbel
Stayed 1 night in Apr 2021
2/10 Terrible
Verified traveller
27 Apr, 2021
Disliked: Amenities, property conditions & facilities, communication
Horrible customer service the lady literally went at 11 am to our room and went in when I was taking a shower banging on the door and yelling and yelling at us to leave the room at 11 am