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Kai Tulum

3.5 star property
Beach hotel near Playa Paraiso

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kai Tulum

View from property
Exterior
Egyptian cotton sheets, premium bedding, down duvets, minibar
Restaurant
Shower, rainfall showerhead, free toiletries, hair dryer
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is S$423
Price available on 11/11/2024

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Ocean View King

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Premium bedding
Ceiling fan
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Partial Ocean View 2 beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Partial Ocean View 2 beds

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Partial Ocean View King

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Partial Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Room King

Egyptian cotton sheets, premium bedding, down duvets, minibar

Garden Room King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Premium bedding
Ceiling fan
Down duvet
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Oceanfront King Bed

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Garden View King

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Garden View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766

What's nearby

  • Playa Paraiso - 1 min walk
  • Las Palmas Public Beach - 8 min walk
  • Playa Ruinas - 18 min walk
  • Tulum Mayan Ruins - 18 min walk
  • Tulum National Park - 6 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬19 min walk
  • ‪Templo Dios del Viento - ‬18 min walk
  • ‪Mulut Jach Ki - ‬11 min drive
  • ‪La Fiesta Mexicana - ‬11 min drive
  • ‪Playa Pescadores - ‬7 min walk

About this property

Kai Tulum

Hotel near Playa Paraiso
Close to Tulum National Park and Tulum Mayan Ruins, Kai Tulum provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Concierge services, luggage storage and a front desk safe
  • Tour/ticket information and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and ceiling fans

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food.
This property is located in Jaguar National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Rollaway bed fee: USD 25.0 per night
  • Facilities fee: USD 3.5 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number EDE210312R13

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Kai Hotel
Kai Tulum
Kai Tulum Hotel
Kai Tulum Tulum
Kai Tulum Hotel Tulum

Frequently asked questions

Does Kai Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Kai Tulum?

As of 1 Nov,2024, prices found for a 1-night stay for 2 adults at Kai Tulum on 11 Nov,2024 start from S$423.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kai Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kai Tulum?

There is free parking nearby.

What time is check-in at Kai Tulum?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kai Tulum?

Checkout is at noon.

Does Kai Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Where is Kai Tulum located?

Located in Zona Hotelera, this beach hotel is within 1 mile (2 km) of Las Palmas Public Beach, Playa Paraiso and Tulum Mayan Ruins. Playa Ruinas and Temple of the Frescoes are also within 1 mile (2 km).

Kai Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 151 reviews" "
Rating 8 - Good. 25 out of 151 reviews" "
Rating 6 - Okay. 11 out of 151 reviews" "
Rating 4 - Poor. 6 out of 151 reviews" "
Rating 2 - Terrible. 5 out of 151 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and accommodation but the breakfast service let it down.
Stayed 3 nights in Sep 2024

8/10 Good

Stacy K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gursharan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay except paying everyday per head at the entrance of the resort even your a guest. The boats coming in and out scared me getting hit while swimming on the beach and the smell of the gas also bothers me
Stayed 7 nights in Jul 2024

10/10 Excellent

GIORGIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Afia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
Stayed 5 nights in Jun 2024

10/10 Excellent

YURIDIA, LAWRENCEVILLE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean looking place to stay.
Stayed 6 nights in Jun 2024

10/10 Excellent

Zebang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good
Stayed 1 night in May 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful!!! The room is also great, perfect get away for a relaxing time. The food and drink were all delicious. The staff was king and helpful, and attentive. The ruins are a short walk, and you are surrounded by nature, no stores no cars, just NATURE!
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the way the lobby smelled, everything was really nice and enjoyed our stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming! They made the stay enjoyable! Every morning Rigo or Andres took care of us at breakfast and made us smile and provided excellent service! We always saw people cleaning and our rooms were ammaculate and cleaned every day. We loved our resort and definitely want to return! (Also the drinks were amazing - get the hibiscus drink on the beach!)
Stayed 5 nights in Apr 2024

10/10 Excellent

PAOLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept of the Bungalows was very unique, and love how close we were to the main attractions in Tulum and the ocean. The staff was very professional, friendly and accommodating. I would highly recommend it to my friends and stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kalyn

Stayed 3 nights in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Coolest location ever. I will probably stay here from now on when visiting tulum. It was perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing getaway! Room and the area were absolutely beautiful! Would definitely recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

gerardo

Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will be back
Stayed 1 night in Mar 2024

6/10 Okay

Deepinder

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Notch place!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rent a vehicle of staying at this property
Stayed 4 nights in Feb 2024