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"We love staying at the Richmond Narita it’s so close to everything easy check-in and checkout. Beds are luxurious "

"Absolutely recommend and would stay in this hotel again! The service and staff were impeccable. Easy access to the airport via the free shuttle. Excellent dining options and convenient market open 24 hrs. I cannot stress how wonderful the service was at this hotel. "

"Close to airport, friendly staffs"

"Best hotel! The staff and the service are excellent! Above beyond my expectations. I really wanna go back here. Thank you so much tobu hotel. "

"We arrived at Narita Airport from USA around 4pm and got our rental car. 2 family members were flying in at 10pm and we wanted to drive at that time to a town near Mt Fuji for a few days. We rented this hotel room and napped for 4-5 hours. Well worth the $50-60 to be rested for a 2.5hr drive after a long day. "

"The property is a little dated but clean and spacious rooms. Staff were lovely and there is a convenience store open till 11pm inside the lobby. You receive 1 ticket to adjacent onsen which was wonderful. Onsen has restaurants, bars and bathing too which was amazing! The air conditioning was not very good for a hot night but it was passable for the price I paid. My only complaint was that the shuttle bus is only every 2 hours ….i had just missed one so had wait and a taxi was $50 to get to the hotel as its not super close to the airport."

"Excelent and very convenient "

"Basbas was a terrific concierge. He made us feel very welcome. Also swimming pool, sauna and bath were in good condition. The breakfast buffet was great as well…nice selection, helpful staff. "

"All the hotel staff are excellent and go out of their way to help and make you feel welcome. We stayed in a room with a king-size bed and the room was spacious and clean. There were enough sockets and the desk was a decent size for working. The lightning was perhaps not as good, but it's a hotel room and not an office. And, I am sure the staff would be able to help suggest a suitable location."