Mosaic Collection, Tsuen Wan hotels

"Truly enjoyed our five day stay at the Royal Plaza. Rare service gems in hospitality made our moments memorable. Greetings at curbside matched the super friendly bag attendants. Check-in by Catherine was gracious and impeccable. Manager Terry went above and beyond to bring us an unforgettable moment to start our stay. He listened to my concern and moved our room without hesitation. We were impressed by his highly coordinated team working to relocate us for our stay. Facilities engineering should be applauded for their responsiveness and cleanliness. Minor toilet issue was resolved within 15 minutes upon contact. Contactless key cover for room door was found on the floor and repaired immediately. Super convenient hotel located above MTR station and MOKO mall. Gym, sauna (dry and steam), swimming pool, and hot tub makes the Royal Plaza a highly recommended stay in the future for family and friends. No laundry on premise, but Sunshine Laundry Service is affordable and nearby."

"Location was great. Staff were helfpul. "

"We chose BP for the reasonable price and convenient location but it was so much better than we expected. Housekeeping responded to requests for extra blanket or ice quickly and always with a smile. The room was tight for 3 people but just based on the excellent service, it was so worth it."

"The hotel was in a convenient location for shopping and transportation. The surrounding area was dirty."

"A well located hotel, with a lovely view across the harbour from breakfast. Excellent breakfast options, well equipped gym, and excellent noise proofing in the rooms. "

"100%Good the staff was so helpful"

"Personal Business room for breakfast, afternoon canapés and drinks was a real treat for the start & end of the day . nice hotel and nice room products . great food "

"Always Nina when I come to HongKong"

"Perfect location right next to the MTR and a short walk to avenue of the stars. Happy Friendly staff who talk good English & Breakfast was very good. Only thing I could fault was the bed was hard but I wouldn't let this effect my stay everything out weighed that minor issue. I would stay here agin"