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Ramada Hong Kong Grand Tsim Sha Tsui

3.5 star property
Hotel with a fitness centre, near Victoria Harbour

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Hong Kong Grand Tsim Sha Tsui

Front of property
Minibar, in-room safe, soundproofing, free WiFi
Front of property – evening/night
Lobby
Hallway

Reviews

6.6 out of 10

Popular amenities

  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Minibar, in-room safe, soundproofing, free WiFi

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
In-room safe
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Room

Minibar, in-room safe, soundproofing, free WiFi

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
In-room safe
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room Double/Twin

Minibar, in-room safe, soundproofing, free WiFi

Standard Room Double/Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior
Best Western Plus Hotel Kowloon
Free WiFi
Restaurant
Air conditioning
Breakfast available
6.4 out of 10, (1000)
The price is S$79
includes taxes & fees
16 Dec - 17 Dec
Best Western Plus Hotel Kowloon

About the area

Map
23 Austin Avenue, Tsimshatsui, Kowloon

What's nearby

  • Ladies' Market - 2 min drive - 2.1 km
  • Hong Kong - Macau Ferry Terminal - 6 min drive - 6.2 km
  • Hong Kong Convention and Exhibition Centre - 6 min drive - 5.6 km
  • Soho - 7 min drive - 7.0 km
  • Lan Kwai Fong - 8 min drive - 7.6 km

Getting around

  • Kowloon Station - 2 min drive
  • Hong Kong Jordan Station - 7 min walk
  • Hong Kong International Airport (HKG) - 30 min drive

Restaurants

  • ‪Mr. Korea Bbq - ‬1 min walk
  • ‪Tivoli 意大利餐廳 - ‬1 min walk
  • ‪Page Common - ‬1 min walk
  • ‪蘭香麵家 - ‬1 min walk
  • ‪Fairyland - ‬1 min walk

About this property

Ramada Hong Kong Grand Tsim Sha Tsui

Hotel near Victoria Harbour
Located close to Ladies' Market and Hong Kong Convention and Exhibition Centre, Ramada Hong Kong Grand Tsim Sha Tsui provides shopping on-site, dry cleaning/laundry services and a gym. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), meeting rooms and a banquet hall
  • A front desk safe, a vending machine and a lift
  • Concierge services, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 396 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately HKD 77 for adults and from HKD 77 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Ramada Hong Kong Tsim Sha Tsui
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui Hotel
Ramada Hong Kong Grand Tsim Sha Tsui Kowloon
Ramada Hong Kong Grand Tsim Sha Tsui Hotel Kowloon
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Frequently asked questions

Is Ramada Hong Kong Grand Tsim Sha Tsui pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ramada Hong Kong Grand Tsim Sha Tsui?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Ramada Hong Kong Grand Tsim Sha Tsui?

Checkout is at 11 AM.

Where is Ramada Hong Kong Grand Tsim Sha Tsui located?

Located in Tsim Sha Tsui, this hotel is within 1 mi (2 km) of Victoria Harbour and Ladies' Market. Hong Kong Convention and Exhibition Centre and Lan Kwai Fong are also within 3 mi (5 km). Hong Kong Jordan Station is 7 minutes by foot and Hong Kong Tsim Sha Tsui Station is 11 minutes.

Ramada Hong Kong Grand Tsim Sha Tsui Reviews

Reviews

6.6
Rating 10 - Excellent. 137 out of 1002 reviews" "
Rating 8 - Good. 343 out of 1002 reviews" "
Rating 6 - Okay. 272 out of 1002 reviews" "
Rating 4 - Poor. 150 out of 1002 reviews" "
Rating 2 - Terrible. 100 out of 1002 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Kok Chong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 3 nights in Nov 2024

6/10 Okay

Ruby, Castro Valley

Liked: Staff & service
Disliked: Property conditions & facilities
The property needs updating and the restaurant on site had limited selection of food.
Stayed 2 nights in Nov 2024

8/10 Good

Choi Ling

Stayed 9 nights in Oct 2024

8/10 Good

Choi Ling

Stayed 3 nights in Oct 2024

4/10 Poor

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff wasn't helpful at all. They were always in a bad mood and stresssd
Stayed 3 nights in Oct 2024

6/10 Okay

xiaomin

Liked: Cleanliness, staff & service
Room is small
Stayed 1 night in Oct 2024

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room is clean but small, it equipped with a samll fridge and a safe. The queen size bed is comfy. Walkable area, close to Temple St. the shopping street and loved the open food stalls with pipping hot food. The hotel is close to MTR, on 23 Austin Ave. not Austin Road. Me and my friends made the same mistake.
Stayed 2 nights in Oct 2024

6/10 Okay

Yi Hung, Holland

Liked: Cleanliness
Disliked: Staff & service
not my first consideration
Stayed 1 night in Oct 2024

6/10 Okay

Lyndsey

Liked: Cleanliness, staff & service
Amazing location, rooms are small but that’s standard for Hong Kong. Cleaning staff in particular were so lovely. The only problem was the walls are incredibly thin so if you are at the end of a corridor, you will hear everything going on outside the room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lee Keung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Quiet area. 5 minutes walking to bus routes and MTR station. Foods and restaurants on the neighborhood.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee Keung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaningness is good. Buses and MTR networks is very convenient about 5 minutes walk from the hotel. Foods, restaurants, convenient stores and shopping centers in the neighborhood. Location is in the quiet area, about few minutes walking to the busy prime areas in Kowloon.
Stayed 11 nights in Oct 2024

2/10 Terrible

Yi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room and poor design and maintenance.
Stayed 3 nights in Oct 2024

4/10 Poor

Chun Yat Enzo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was uncomfortably hard. The double bed option was 2 beds put together, but you can feel where one bed ends and one bed begins and is uncomfortable to be not on one side or the other. Just get 2 single beds. The room smelled like mildew, and the wifi was inconsistent and would disconnect me every 15 minutes or so. Considered changing to a different hotel near the end of my stay
Stayed 8 nights in Sep 2024

10/10 Excellent

Nikita

Stayed 1 night in Sep 2024

6/10 Okay

Reyvenson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel needs a major update..our towels are even all worn out and has holes on it.
Stayed 1 night in Sep 2024

6/10 Okay

TAKESHI

Disliked: Staff & service
Stayed 5 nights in Sep 2024

4/10 Poor

ANNIA

Stayed 4 nights in Aug 2024

8/10 Good

Nastiti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a standard room double but at check-in the staff said it is fully occupied, so I was given a standard room twin on 29F. Enjoyed a good view of the bay. Didn't like the entertainment option from the TV. Wished they provide international news channel or movies.
Stayed 1 night in Aug 2024

10/10 Excellent

KARAN IQBAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Carlos, Jundiai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a OK hotel to sleep in HK, mind the toilet is too small and no desk for computer. The bed is asian hard style
Stayed 1 night in Aug 2024

8/10 Good

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities
No closet, size not too bad among Hong Kong new built hotels. Main ground floor entrance on a narrow street, lobby entrance opens to another has driveway but not opened except to tour groups.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mauricio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelle
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are tiny and so old styling that they just seem dirty. I complained about the tiny room and the manager came up to speak with me. She said they had upgraded me at checkin to the deluxe room. I burst out laughing. I couldn’t help it, the foot of the beds was pressed against the wall… the bathroom was unpleasant. We ended up paying an extra $45 for a larger room. Beds were super uncomfortable, but they did try to improve that and added a bed topper which made it better. They tried to please and I appreciate that. Also didn’t help that Google Maps indicated the hotel was Permanently Closed, which was the first thing we saw when landing in HK.
Stayed 2 nights in Jul 2024

8/10 Good

Tin

Liked: Cleanliness, staff & service
Damp and tiny rooms (standard in the city for budget friendly), but value for money was acceptable enough compared to other properties in the area for me to extend my stay
Stayed 3 nights in Jun 2024