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Aparthotel

Randor Residence Tokyo Suites

3.0 star property
Aparthotel in Tokyo, near Ueno Park

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Photo gallery for Randor Residence Tokyo Suites

1 bedroom, individually decorated, individually furnished, soundproofing
Reception
1 bedroom, individually decorated, individually furnished, soundproofing
Living area
In-room dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite, 3 Bedrooms

Living area

Family Suite, 3 Bedrooms

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 82.0 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed, 7 Single Futons and 1 Single Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

1 bedroom, individually decorated, individually furnished, soundproofing

Deluxe Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 82 sq m
  • 3 bedrooms
  • Sleeps 12
  • 4 Single Beds, 7 Single Futons and 1 Single Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

1 bedroom, individually decorated, individually furnished, soundproofing

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
Fridge
  • 33.0 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

1 bedroom, individually decorated, individually furnished, soundproofing

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
Fridge
  • 35 sq m
  • Studio
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Living area

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 35 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

1 bedroom, individually decorated, individually furnished, soundproofing

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchen
  • 48 sq m
  • Studio
  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Living area

Exclusive Suite, Multiple Bedrooms, Accessible

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 82 sq m
  • 2 bedrooms
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed and 8 Single Futons

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

1 bedroom, individually decorated, individually furnished, soundproofing

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
  • 41 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed and 3 Single Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

1 bedroom, individually decorated, individually furnished, soundproofing

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 100 sq m
  • Studio
  • Sleeps 10
  • 2 Double Beds and 6 Single Futons

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About the area

Map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002

What's nearby

  • Ueno Park - 3 min drive - 3.5 km
  • Ueno Zoo - 3 min drive - 2.8 km
  • Sensoji Temple - 4 min drive - 3.4 km
  • Tokyo Skytree - 6 min drive - 5.4 km
  • Tokyo Dome - 7 min drive - 6.4 km

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Tokyo (HND-Haneda) - 47 min drive

Restaurants

  • ‪韓国料理ドヤジ - ‬4 min walk
  • ‪甲州屋酒場 - ‬5 min walk
  • ‪すき家 - ‬4 min walk
  • ‪TRATTRIA SUN - ‬1 min walk
  • ‪COFFEE BATTERY - ‬6 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment offers a washing machine and a fridge, plus free WiFi, free wired Internet and a flat-screen TV. Added amenities include a microwave, a stovetop and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with complimentary slippers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Frequently asked questions

Is Randor Residence Tokyo Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Randor Residence Tokyo Suites?

Randor Residence Tokyo Suites doesn't offer parking.

What time is check-in at Randor Residence Tokyo Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Randor Residence Tokyo Suites?

Checkout is at 11:00 AM.

Where is Randor Residence Tokyo Suites located?

Located in Arakawa, this aparthotel is 1.2 mi (2 km) from Yanaka Ginza Shopping Street and within 3 miles (5 km) of Sensoji Temple and Tokyo Skytree. Ueno Park is 1.7 mi (2.8 km) away. Machiya-ekimae Station is 7 minutes by foot and Machiya-nachome Station is 9 minutes.

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Randor Residence Tokyo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 99 out of 215 reviews
Rating 8 - Good. 55 out of 215 reviews
Rating 6 - Okay. 34 out of 215 reviews
Rating 4 - Poor. 12 out of 215 reviews
Rating 2 - Terrible. 15 out of 215 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Deo Gene

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Randor Residence! It was very convenient for our family of five. The location is excellent — just a short walk to the train station, convenience stores, laundry facilities, and a great selection of restaurants. Everything we needed was close by, making our stay comfortable and stress-free.
Stayed 4 nights in May 2025

10/10 Excellent

Arjun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was walkable distance from the location which help lots with time management
Stayed 7 nights in May 2025

8/10 Good

Jordan

Liked: Cleanliness
7/11. The room was clean and comfortable
Stayed 3 nights in May 2025

6/10 Okay

LeeAnna

It was close to train stations and restaurants. The property itself was dingy and not well kept up with. The city me in Kyoto was amazing and I was hoping for the same experience.
Stayed 3 nights in Jun 2025

8/10 Good

Kelly

Liked: Property conditions & facilities, communication
A little dingy but otherwise very nice staff and close to transportation. One A/C did not work in the middle of the summer
Stayed 3 nights in Jul 2025

8/10 Good

Thuy

Liked: Cleanliness
Nice space a bit dusty and broken floor and stain on the couch was a damper. Close to station
Stayed 3 nights in May 2025

10/10 Excellent

gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very spacious and modern. We loved that it had a full size fridge, stove, and microwave. The beds were comfortable as well.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, well worth the price
Stayed 2 nights in Jan 2025

10/10 Excellent

Korrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very enjoyable for our family vacation!!
Stayed 6 nights in Sep 2024

2/10 Terrible

Hatsumi

Disliked: Amenities, property conditions & facilities
Beware! Don’t believe the photos. The actual conditions are totally different! It was like a scam.. this hotel is so old and dirty. They don’t even repair the damages nor clean the room. Stains and damages are everywhere! It was a bad sanitary condition and we decided to leave as we didn’t want to stay there even for an hour. The front staff didn’t even know the manager’s contact number. It’s a strange management.
Stayed 3 nights in Jun 2025

4/10 Poor

Luisa

Disliked: Cleanliness, property conditions & facilities
Poor conditions of the hall and some items in bad condition inside. The area is not bad but is far from everything. The best thing is de 7 eleven so close.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property provided lots of space compared to previous places we stayed at. It was comfortable and had everything we needed for our family of five. The people working there were very friendly and helpful. We wanted our towels replaced and though it looked like they were done their shift and about to leave, they put in the effort to get us new towels. Only complaint was that the sofa was dirty with stains. We didn't really need the sofa, but they really should replace it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anis

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
Stayed 5 nights in Jan 2025

8/10 Good

Ice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value for money, staff not always the friendlist
Stayed 4 nights in Mar 2025

8/10 Good

Thai

Liked: Cleanliness, property conditions & facilities, communication
The place is clean and close to the train station, 7-eleven
Stayed 3 nights in Nov 2024

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities, communication
Property was great. Would definitely book again.
Stayed 9 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very big space, confortable beds, nice big dinning table, clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication

Great hotel

It was an awesome tip and really close to the train station. It was clean and spacious. Our family of five had a blast. It’s a really good place to avoid congestion.
Stayed 4 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great large rooms! Staff was very friendly
Stayed 2 nights in Aug 2023

4/10 Poor

CARLY

Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with our apartment. It was dirty, run down, and not as described. It was supposed to have multiple beds and a kitchen, but the only furniture in the room when we arrived was one small double bed, a dirty dining table with sticky drink rings on it, and two wooden stools. The so called kitchen was one very small bench with a sink and hotplates, and an old mini fridge with no freezer section and that barely worked. When we asked about the multiple beds and microwave, they brought in an old microwave from the storeroom as well as a very dirty futon mattress that felt like sleeping on the floor. There wasn’t even a lounge of any kind and the kitchen utensils were incredibly limited. We ended up buying a camping mattress and toaster, and eating our toast out of bowls as there weren’t even any plates. There were also no proper blinds so we were woken up before 5am every morning as that’s when the sun comes up in Tokyo! The whole place was so depressing we considered just leaving, forfeiting the money we had paid, and staying at a different hotel. The only good thing about the place was the location.
Stayed 9 nights in May 2025

4/10 Poor

Sheryl

Disliked: Cleanliness, property conditions & facilities, communication
Would not recommend. Designed more like a youth hostel. Biggest issues were the MIA front desk staff and the cleanliness of the room (particularly the bath tub/shower area). We had other issues with clarity in communication over check out but the main reasons why we booked these facilities - to have a front desk for help and an "upgraded" room for the bath - failed on both fronts. I'm pretty sure the bathtub had not been cleaned and disinfected in quite some time. The walls and furniture were all damaged and the trashcans (like the lids) were dirty. So if you expect the room to be updated and/or clean and any help from the front desk, this would not be the place for you. There are better options at this price point out there.
Stayed 4 nights in Apr 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
Very dirty and no parking space.
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities, communication
Very nice and well-cleaned apartment with a very easy check-in process
Stayed 1 night in Mar 2023

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A room that was spacious yet cozy. Amazing bath amenities. Excellent for a first time stay in Tokyo, I would come back again!!
Stayed 6 nights in Nov 2023