4/10 Poor
isabel
Travelled with family and small children
14 Jan,2025
Liked: Cleanliness
Unfortunately we were quite disappointed by Grand Nikko, it was extremely dated and only 2 dining options which served terrible food and highly priced, we ended up eating at Disneyland and Disneysea as a result, wanted to avoid the hotel as much as possible.
The TV could not be changed to English like the other hotels we stayed at in Tokyo so we had no entertainment for the kids either after hours.
Was extremely disappointed to find out that a swim session in the pool would cost $20 per adult per session and $15 per child, we selected that hotel for the pool (I wish now I hadn’t)
We had to wash our clothing which was $4, said that it included washing powder but the clothes came out as dirty as they went in but wet!
Breakfast was terrible sadly also.
Giving an honest review I would not recommend.
I also think that hotels should offer moisturiser as standard, this place offered nothing and as there are. I supermarkets around you cannot purchase anything :-(
Wish we had chosen another hotel for our stay.
isabel
Stayed 3 nights in Jan 2025