The Palm

Staff was wonderful. The area is great. But i didnt like they did not have a coffee station in the rooms lobby or main building.

We had an absolutely fantastic stay at this hotel! From the moment we arrived, we were welcomed with warmth and friendliness by the staff. They went above and beyond to ensure we had the best experience, providing detailed recommendations on the top beaches and offering amazing restaurant tips in the area. The location was perfect — with a Supermax right across the street, open 24/7, we had everything we needed just steps away. The breakfast was always fresh and satisfying, and the coffee was absolutely delicious! We also loved the refreshing fruit drink or tea options they offered. The hotel room was always impeccably cleaned, and while we did notice a few stray hairs on the floor that didn’t belong to us, everything else was spotless. Ashford Beach is only a 7-minute walk away, which was incredibly convenient. However, we highly recommend visiting La Playita Condado first — it’s a beautiful spot. Even though we didn’t have the chance to try the coffee bar, we could smell the wonderful aroma wafting through the air each morning, which made us wish we had! All in all, we felt so welcomed and well taken care of here. We will definitely be staying here again next year! Highly recommend!

Enjoyed our stay. Staff was top notch