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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly Carolina resort in Isla Verde with a casino

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Beach nearby, sun-loungers, beach umbrellas, beach towels
Lobby
Exterior
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
The price is S$393
includes taxes & fees
7 Jan - 8 Jan,2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Living area

Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
2 bedrooms
  • 42 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Double Beds (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Designer toiletries
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Designer toiletries
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Designer toiletries
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Double Beds, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Top Floor)

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Beach nearby

Hampton Inn & Suites San Juan

Pool
Hot tub
Breakfast included
Free WiFi
9.2 out of 10, Wonderful, (1494)
The price is S$360
includes taxes & fees
7 Jan - 8 Jan,2025
Hampton Inn & Suites San Juan
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About the area

Map
8000 Tartak Street, Carolina, 00979

What's nearby

  • Isla Verde Beach - 6 min walk
  • Carolina Beach - 8 min walk
  • Condado Beach - 7 min drive
  • Plaza las Americas - 8 min drive
  • Puerto Rico Convention Center - 9 min drive

Getting around

  • Hato Rey Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪Verace - ‬2 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬8 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly resort near Isla Verde Beach
Located close to Plaza las Americas and Condado Beach, Embassy Suites by Hilton San Juan Hotel & Casino provides free cooked-to-order breakfast, a casino and a poolside bar. Hit the jackpot at this resort with amenities such as 114 slot machines, 6 casino gaming tables and bingo. For some rest and relaxation, visit the hot tub, and indulge in a facial, a massage or a body treatment. The on-site restaurant, El Patio, offers lunch and dinner. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Valet parking (surcharge), express check-out and a reception hall
  • A computer station, a porter/bellboy and multilingual staff
  • A 24-hour front desk, barbecues and luggage storage
  • Guest reviews speak highly of the dining options, breakfast and beach locale
Room features
All 313 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 21.19 per night)
  • Covered valet parking on site (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (74 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 21.19 per night
  • Valet parking fee: USD 26.76 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of 24 Dec,2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on 7 Jan,2025 start from S$393.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton San Juan Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Suites by Hilton San Juan Hotel & Casino?

Self-parking is available for USD 21.19 per night. Valet parking is available for USD 26.76 per night.

What time is check-in at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton San Juan Hotel & Casino located?

This family-friendly Carolina resort is located near the airport, 0.3 mi (0.5 km) from Isla Verde Beach, and within 6 mi (10 km) of Condado Beach and Plaza las Americas. Puerto Rico Convention Center and Port of San Juan are also within 6 mi (10 km).

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1941 out of 2839 reviews" "
Rating 8 - Good. 580 out of 2839 reviews" "
Rating 6 - Okay. 179 out of 2839 reviews" "
Rating 4 - Poor. 66 out of 2839 reviews" "
Rating 2 - Terrible. 73 out of 2839 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elika M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG, the place is just beautiful, the staff so attentive. I just want to return for our 1yr wedding celebration!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff and restaurant staff.
Stayed 1 night in Dec 2024

8/10 Good

Ivanska Lorena

Stayed 2 nights in Nov 2024

10/10 Excellent

Paulette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. Amazing staff and service. I have to highlight their amazing staff at the front desk. Pedro Davila and another one of the staff helped us bring our daughter’s elf back into the room. It was truly magical for her. Thank you so much!! We will keep coming back. Truly special experience:)
Stayed 1 night in Dec 2024

6/10 Okay

Ihab

Travelled with family
Disliked: Property conditions & facilities
Overpriced for a very dated and average hotel, might as well not include the mediocre breakfast and the ridiculous lines for it.
Stayed 2 nights in Dec 2024

8/10 Good

Stephany Yadley, Medford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s accessible to everything.
Stayed 3 nights in Dec 2024

8/10 Good

nikita

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Rikiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Very convenient!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great! You are 4 minutes drive from the airport. Please take uber, not need for expensive airport shuttle.
Stayed 3 nights in Dec 2024

10/10 Excellent

LIMARIS

Stayed 2 nights in Nov 2024

10/10 Excellent

Nakia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was by far one of the best Embassy properties we’ve stayed at. Very clean, from the lobby area to the guest rooms. Staff were all very friendly and welcoming. I had to call the front desk a couple of times (I needed a plunger and extra towels), someone was at my door immediately. Very shocking considering the amount of floors and rooms they have. The free breakfast was terrible but the courtesy happy hour was really nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to this hotel numerous times. Always nice and clean, the breakfast is pretty good. Just a lot of fees. The resort fee, and they charge for parking.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Property needs to offer bus service to/from airport
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 7 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service we received. Everyone was so helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Peeyush

Stayed 4 nights in Nov 2024

8/10 Good

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely accommodating and loved that there were many options for eating right in the hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with partner
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing professional staff…. From front desk to happy hour to the best breakfast staff! The Breakfast crew ( chef- bussers) greater workers
Stayed 2 nights in Dec 2024

8/10 Good

Jacoby

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good experience, only thing that would've made it better is if the rooms didnt have a lingering smell of mildew. I think it came from the carpet, other than that it would've been great. I had to switch rooms because the smell in the first one a bit extreme. But the staff was professional and friendly. And general facilities were well maintained.
Stayed 4 nights in Dec 2024

8/10 Good

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Tara

Liked: Staff & service
Pictures of property are misleading
Stayed 7 nights in Dec 2024

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at the Embassy the staff was polite and friendly. I will book again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kamal S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is extremely outdated and the shower has a half glass. So when you’re showering water is getting all of the place. Very silly concept and extremely weird. It’s extremely noisy and the pictures didn’t show the open concept. They give you complementary drink voucher, but it’s such a short time span to redeem them. I waited over 40 minutes for check in and that’s rough with a toddler. Will never stay here again. It’s way too expensive for popcorn ceilings and walls with a parking lot view. Only positive was that, you could walk to the beach. Other than that 2 stars at best.
Stayed 4 nights in Dec 2024