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"We arrived late and had already decided to upgrade to Royal Level, which late at night proved a little troublesome. We tried again in the morning and after a small discussion with reception decided to stay in Deluxe Room (which was great) and just upgraded to the RL service which we thought was well worth it. The hotel did not feel overcrowded as there is plenty of space around the 5 pools. The food in the buffet was very good with a very large selection however we did feel the Al a carte in the RL could have been a bit more special as some of the food was very dry from being left under the heat lamps. The sushi was great and the Breeze bar menu very good. Included as part of RL. Loved the B Lounge for a night cap. Entertainment was OK. Holiday rep standard."

"Beautiful place, good food, staff were brilliant"

"The staff were brilliant. Alejandro on reception went out of his way to help us plan some elements of our visit. The breakfast was also really good!"

"One or two challenges were dealt with swiftly and effectively by the team and particular compliments to Gonzalo and Joao Couto for their kindness. The Club area is indeed some experience and Joao and his team should be complimented for their responsiveness"

"Amazing staff and hospitality can’t wait to go back!!"

"Nice location, quite, fantastic view from our 8th floor (counting from reception) or -2 level (counting from upper car park). Water temperature in main swimming pool to high. "

"Had an amazing experience and stay at the hotel. "

"Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall. "

"Great stay, beautiful room. Easy process"